United States Postal Service

2.2
61 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 430 S Knowles Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
430 S Knowles Ave, New Richmond, WI
54017, United States

Hours

Reviews

2.2
61 reviews
5 stars
13
4 stars
4
3 stars
2
2 stars
4
1 star
38
  • BH
    Brian Hall
    Dec 13, 2025
    1.0
    Mail delivered only 4 times this week and when it does come it's around 8 at night this place has been a disgrace for years!
  • VS
    Victoria Slipka
    Dec 1, 2025
    1.0
    I am extremely disappointed with our local post office. Multiple times they’ve marked my packages as “delivered,” yet nothing ever shows up in my mailbox. This has happened over and over, and despite calling several times, nothing ever gets resolved. It happened again last Friday, and we still haven’t received the package. My husband called and was told someone would “check the mailboxes to see if it was put in the wrong one,” but at this point I don’t trust their process at all. After reading other reviews, it’s clear this isn’t an isolated issue it’s a pattern. Because of their repeated mistakes and lack of accountability, I will no longer be sending packages to my apartment. Their service has proven to be unreliable and frankly incompetent.
  • BP
    Beverly Pray
    Sep 4, 2025
    5.0
    Always friendly and professional
  • JS
    Jeri Schulze
    Nov 11, 2018
    1.0
    I ordered a book from Amazon and got a notice that the USPS had an issue delivering my package because they "couldnt access the front door, mailbox, or driveway." Well, our road is open...I just drive down it. My driveway isn't blocked...just drove up it. My mailbox isnt blocked...just went down to it. Best part? They say they "attempted delivery" at 930am today - my husband was outside working at that time. No "attempt" was made. Ridiculous.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.