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Visit your local Post Office™ at 430 S Knowles Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
6/11/25
The Postmaster here should be demoted. This Postmaster has never ever callednor responded to formal complaints we have made about our continuous poor mail service. I made a complaint three months ago, my wife made one ladt week when her package she had been waiting on was marked delivered, then returned to send on first delivery attempt, with zero notices left in the mailbox. Since i have made several negative reviews on here, every time i have an issue, i will now start dating my amended complqints until they address their poor service situation, and assume responsibility..
I encourage evryone to file complaints online as oftwn as you have an issue. This post office refuses to fix ita problems, or even address any of them.
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I have a problem here every other time i try to mail something. Problems that i dont have at any other post office in the country. To begin with, they refuse to deliver ANY packages above the first floor. So, anything we order NEVER gets delivered.. our dog waiting on his food really appreciats that!
most importantly, I mail out 20-30 of the same types of envelopes all over the country, and only here do they ALWAYS try to double charge me for service that isnt necessary to deliver my envelope.. now, when i have a problme, i go to a neighboring town and never have the problem. Really incovnenient, but the people that work here do it repeatedly. NOT TO MENTION that its stamped DO NOT BEND 3 times, as the postal worker tries to bend, and push on ot to figure out what it is, instead of asking.. DUH!!!!!!
UPDATE- Took same envelope to Somerset PO right after leaving this, with the stamps i said i normally mail these with.. 4 stamps.. accepted AND delivered no problem.. thanks for nothing New Richmond Post Office.
DM
Danielle Malmgren
Dec 21, 2018
5.0
I stupidly had shipped a package to an old address. Called them. They still had it. Agreed to hold it for me so I could come pick it up. And upon hearing that it was a gift from Santa for my child and that they would be with when picking it up they put it in a different box so they didn't see what it was. During the busiest time of the year they went above and beyond what they needed to do.
HR
Honest Reviewer
Aug 22, 2018
1.0
Edit: Drivers have been delivering OPEN, EMPTY Amazon envelope packages to my place :(
Someone steals the item and delivers an empty package to my LOCKED mailbox!
They deliver my packages to the wrong parcel lockers, or the carrier steals them. Packages for 2 different neighbors were in one of the locked package boxes one day, the key to it was in my mailbox....
Delivered status online but no package... I now have to get packages delivered to my mom's house..... I try and avoid buying anything that gets shipped though USPS New Richmond. A man who works at the counter here is very unhelpful. He shook, and then threw my package after I told him there were fragile items inside. He acted like a child and it was ridiculous.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 430 S Knowles Ave?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and most locations can take your passport photo.
Do I need an appointment for passport services at this location?
Yes, most passport services require an appointment through the online scheduler, though limited walk-in hours are available at select locations.
What are the operating hours of the United States Postal Service at 430 S Knowles Ave?
Monday through Friday, the Post Office is open from 8:30 AM to 5:00 PM, and on Saturday from 8:30 AM to 11:45 AM. It is closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online or apply in person. You'll need two valid forms of ID and to complete an application. Online setup instructions are provided after reservation.
Are PO Boxes accessible after normal business hours at this location?
Most USPS locations offer 24/7 lobby access to PO Boxes, but hours may vary. Check with your local Post Office for specific lobby hours.
What nearby places can I visit after my visit to the United States Postal Service on S Knowles Ave?
After your visit, you might enjoy a coffee at Caribou Coffee, shop at Family Fresh Market or Dick's Fresh Market, or explore the Beebe Lofts historic building nearby.
Are there other postal services close to the United States Postal Service on S Knowles Ave?
Yes, nearby postal services include the New Richmond Post Office, US Post Office, and the UPS Access Point location, which can be convenient alternatives for shipping and mailing needs.
What nearby businesses offer automotive services near the Postal Service?
If you need automotive repairs or parts, Special Effects Auto Body & Paint and Advance Auto Parts are located nearby to assist you.
Does the United States Postal Service have online resources or apps for scheduling and managing services?
Yes, you can schedule passport appointments online and manage PO Boxes through the USPS website. Also, USPS offers mobile apps available on iOS and Android platforms for added convenience.