United States Postal Service

3.9
22 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 108 S 1st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
108 S 1st St, Mount Horeb, WI
53572, United States

Hours

Reviews

3.9
22 reviews
5 stars
13
4 stars
3
3 stars
1
2 stars
1
1 star
4
  • MG
    Mike G
    Dec 31, 2023
    5.0
    Cool place
  • MA
    Mary J Anderson
    Dec 22, 2023
    5.0
    We have a great post office. Helpful staff.
  • AG
    Amy Gee
    Jul 3, 2023
    1.0
    I went to the post office in Mt. Horeb to update my address. I had requested an address change at my previous post office. I received a letter saying I had to go in to the post office for some new way it has to be done. The woman working had no clue what I was talking about. Said the address is updated in the system so I don't need the form I was asking about. 2 days later I got the same letter reminding me. I finally had it fixed. Today I went to my apartment buildings mail boxes. The woman was filling them so I asked for mine. Said she'd need an ID, etc. No problem I said, I can wait. No biggie. Stepped back in the neighborhood of 8 feet from the boxes to wait. She gave a very dirty look and said it's going to be a while in a very annoyed voice. I said that's fine. I can wait. She gave me another dirty look and told me I needed to get back as if I were about to assault her. I literally had only my mailbox key which she could plainly see. I was well behind her. Extremely poor customer service with the only 2 employees I have interacted with. I had not threatened her in any way and she still made it appear as though I were a criminal about to attack. Absolutely ridiculous and the worst customer service I have ever seen in any post office in any location ever in my life. I'd give it a zero if it were an option.
  • CJ
    Christopher Jacobs
    Jul 6, 2018
    5.0
    Very friendly and helpful

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.