The UPS Store

Reviews

• HS

  Hannah Shaw

  6 days ago
  1.0
  The owner, Eric, threw what I can only describe as a tantrum when I asked that a fragile item be packaged before I left. He said my request was insulting and if I didn’t trust him, I should just get a refund and leave. He was making me so uncomfortable over a reasonable request that I said ok, I’d take a refund and get it shipped elsewhere. He ignored me and began angrily shoving my guitar into a box, saying that he would just package it with peanuts, instead of bubble wrap if I was in such a hurry. I had to repeat several times that I no longer wanted to ship with him and wanted to go elsewhere before he stopped attempting to bully me into shipping it anyway. The ickiest part of the interaction was the distinct feeling that it probably would not have happened if I were a man. I’m not quick to write a review, let alone a negative one, but this was the grossest, most unprofessional interaction I’ve experienced in years. From the looks of the reviews, it seems like I’m not the only woman who felt this way.
• JK

  Julie Kryger

  Feb 4, 2026
  5.0
  The man working was very helpful when making an amazon return. I typically complete my returns at another store, but this time I didn’t have a choice. So I was ill prepared for what I needed to complete the return. He was understanding and helpful.
• WG

  Westminster Gardens

  Dec 5, 2025
  5.0
  Nice people, efficient process
• TW

  The Mediocre Warrior

  Nov 21, 2025
  1.0
  Owner kept making sexist jokes thinking he was 'funny', avoid at all costs
• MW

  Matt Wingrove

  Sep 2, 2025
  5.0
  Awesome staff. I've had a box there for years.