ImpactLife provides lifesaving blood products to more than 120 hospitals in a four-state region. We’re headquartered in Davenport, Iowa, and have distribution hubs and donor centers in Iowa, Illinois, Missouri, and Wisconsin.
In addition to its headquarters, the Blood Center has regional distribution hubs in central Illinois (Peoria, Illinois and Springfield, Illinois), eastern Illinois (Urbana, Illinois); southeastern Iowa (Ottumwa, Iowa), the St. Louis region (Earth City, Missouri) and southern Wisconsin (Madison, Wisconsin). ImpactLife collects blood at 20 fixed site donor centers and at more than 5,000 mobile blood drives held each year.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.