United States Postal Service

Reviews

• ER

  Evelin Romoeuf

  Mar 31, 2026
  1.0
  If I could give this place a 0 I would. Talk about lack of customer service. My mother in law sent a package from FRANCE and spent a lot of money on priority as soon as it was in route delivery in MILWAUKEE, WI it came back as "insufficient address" Just because my house didn't have a NAME on the mailbox what the heck.. this has never been an issue. She has sent various packages in the past and all of sudden she spends all this money just for it to get sent back to France?! My own parents house doesn't have a name and I have never had this form of issue (Besides the point) but THEY'RE AT FAULT the person on the phone was very rude and aggressive A BECKY she said there was nothing she was able to do and the lack of empathy or understanding was disgusting and I will come into the office and call again to speak to a supervisor because I am so mad that this is the kind of "customer service" they give so ridiculous. They don't understand the concept of trying to help
• EK

  Estee Klemick

  Feb 11, 2026
  1.0
  The Postal Customer Service Clerks are very rude. They act like customers are an imposition on their time. I was at the counter....I waited to be called. The woman was talking on a headset to someone else the entire time she "helping" me. The clerk next to her closed her window proceeded to talk to the woman helping me. Complaining about her job, customers, etc. I have lived in Bay View since 1990 and occasionally go inside. The quality of customer service has sunk to a new low. It seems that no one in management reads these reviews.
• CC

  Carol

  Feb 10, 2026
  5.0
  Very friendly and helpful clerks. Happy this post office is here with a parking lot.
• LV

  Laura Cardona Vanegas

  Dec 29, 2025
  1.0
  I came today at 4:56 PM and the treatment I received was extremely rude. In the 7 years I’ve been living here, this is the first time I’ve come to this office, and the staff was very rude. First and last time. Other USPS offices have always treated me very well, but this one was terrible. Very rude. It was a white woman with glasses and black hair tied back. Very rude. Her name is Maria. Vine hoy a las 4:56 de la tarde y el trato que me dieron fue súper grosero! De los 7 años que llevo viviendo aquí , es la primera vez que vengo a esta oficina y son súper groseros! Primera y última vez . Las otras oficinas de USPS me han tratado súper bien pero acá terrible! Groseras ! Era una señora blanca con gafas y el cabello negro agarrado. Muy grosera. Su nombre es María
• MD

  Ms Amy Dorn

  Dec 1, 2025
  1.0
  This post office has serious issues with keeping track of packages and delivering them to the right addresses. After having one package get lost that I shipped out, and another package that I ordered saying it was delivered and I did not get the package, I went into the post office and spoke to the supervisor that was on duty at 3:00, on Monday December 1st 2025. She was of no assistance to me, she was rude, and somehow found my situation funny. After not helping me whatsoever, when I went to walk out her and the other girl that was at the desk started to giggle about my situation. That is so unprofessional, if she does not like her job, maybe she needs to find a different career path! ABSOLUTELY RIDICULOUS

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