Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 5500 S Howell Ave! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Many customers reported that the post office frequently closes earlier than the posted hours, causing frustration and inconvenience.
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their friendliness and helpfulness, others are criticized for rudeness and unprofessional behavior.
Location Issues
Several reviews mention that the location has moved or is permanently closed, leading to confusion among customers.
Operational Efficiency
Customers expressed concerns about lost packages and delays in scanning, indicating issues with operational efficiency.
Positive Experiences
Despite the negative feedback, some customers highlighted positive interactions with specific staff members who provided excellent service.
SS
Stephanie
Feb 6, 2025
5.0
Very kind & helpful staff! We were a little early for our 12:30pm passport appointment today. The lady in the front helped us either way. I was skeptical on coming to this location due to the negative reviews but i'm glad we sticked to this location.
TM
Truthfully me
Aug 17, 2024
1.0
Drove kind of far to find out this site is suspiciously closed at 7 when it says they’re open til 8 on a Saturday. Couldn’t spent this 40 min drive with my daughter on my day off.
MG
M Grimes
Jun 1, 2024
3.0
MKE Airport location is supposed to be open until 8pm on Saturdays. I (& 8 more cars) went up to the door at 7pm & it was already closed. Business owners depend upon that. USPS you are better than that. I hope it’s open full hours tomorrow.
RH
Rosa Hernandez
Feb 1, 2023
1.0
Never open !! Why say you close at 10pm then not be open when it’s barely 7 ?
Frequently Asked Questions About United States Postal Service - Closed
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
What services are available at the United States Postal Service location at 5500 S Howell Ave?
This USPS location offers mailing and package shipping, money orders, PO boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment through the online scheduler, but some limited walk-in hours are available.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo is $15.
What are the regular operating hours for this USPS location?
This USPS location is currently closed and shows no regular open hours.
How can I schedule an appointment for passport services at this Post Office?
Appointments for passport services can be scheduled using the USPS online scheduler available via their website.
What other transportation or travel services are nearby this USPS location?
Nearby you can find General Mitchell International Airport, Coach USA Station, and several car rental agencies like Dollar Rent a Car and National Car Rental, which can help if you're traveling before or after visiting the Post Office.
Are there any nearby places to grab food or coffee after visiting the Post Office?
You can visit Starbucks or Cousins Subs nearby for coffee or a quick meal, perfect for before or after your trip to the Post Office.
What nearby landmarks or public places are close to this USPS location?
The Capt. Lance Sijan Memorial Plaza is a nearby public plaza that visitors might want to explore when in the area.
Where can I find more information about USPS career opportunities near this location?
USPS is actively hiring for many positions. You can learn more about job openings for mail delivery, truck driving, and processing plant roles on the USPS careers webpage.