United States Postal Service

2.6
150 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 7440 W Greenfield Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
7440 W Greenfield Ave, Milwaukee, WI
53214, United States

Hours

Reviews

2.6
150 reviews
5 stars
51
4 stars
5
3 stars
5
2 stars
8
1 star
81

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and friendly, others are described as rude and unhelpful.

Staffing Issues

Many reviews highlight chronic understaffing, leading to long wait times and inefficient service.

Operational Hours

Customers frequently report that the post office does not adhere to its posted hours, often closing early or being unstaffed during open hours.

Package Handling

There are numerous complaints about lost or mishandled packages, with customers expressing frustration over unreliable delivery.

Facility Conditions

The physical condition of the post office is criticized, with comments about it being outdated and poorly maintained.
  • ML
    Mike L
    Oct 21, 2025
    5.0
    The best customer service I’ve ever had!
  • SH
    Sweet like Honey
    Oct 17, 2025
    4.0
    Usually post offices can be slow on certain things and it’s frustrating so one less Star. But Mr. Desmund from this office helped me figure out something about re-depositing my money order I had issued to another entity. Thank you Desmund, God bless you. Keep up the good work.
  • CS
    corey stachowiak
    Sep 12, 2025
    5.0
    The post office attendant was extremely helpful getting my passport renewal expedited. She was wonderful, polite, asked all the right questions to help me make sure it was sent out correctly. Thank you!
  • AC
    AnnaMary Clesceri
    Aug 13, 2025
    1.0
    Get there at 3:50pm and the doors for full service were locked, sign on the door says full service Monday-Friday til 6pm. Line started forming and then we all just left
  • DL
    Diamante Lara
    Aug 5, 2025
    1.0
    The guy with the dreads behind the counter was rude and condescending. Terrible at talking to people. He needs to find another job. 8/5/2025 at 11am

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.