Brand Certified
United States Postal Service
2.7(154 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
7440 W Greenfield Ave, Milwaukee, WI
53214, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 7440 W Greenfield Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
United States Postal Service
7440 W Greenfield Ave, Milwaukee, WI
53214, United States
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.7
154 reviews
5 stars
56
4 stars
5
3 stars
5
2 stars
8
1 star
80
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are described as rude and unprofessional.
Staffing Issues
Many reviews highlight chronic understaffing, leading to long wait times and inadequate service.
Operational Hours
Customers frequently report that the post office does not adhere to posted hours, often closing early or being unstaffed during open hours.
Package Handling
There are numerous complaints about unreliable package handling, including missed pickups and misdirected deliveries.
Cleanliness and Environment
The facility is described as outdated and in need of maintenance, contributing to a negative customer experience.
- JFJason FlockFeb 25, 20265.0Angela and Monae were just amazing. I’m very thankful for their incredible customer service skills. They were friendly, accommodating and saved me money by being very knowledgeable about their job. They went beyond the call of duty and I appreciated it very much. Thanks!!!!!
- SHSimone HayesFeb 17, 20265.0Thank you so much Angela for being so helpful and compassionate today after I had to deal with the Oklahoma location several days now. I hope that your job treats you as well as you treat their customers!
- MLMelissa LynnFeb 13, 20265.0Angela (clerk #75) was very helpful with getting us our passports, thank you!
- DDDonya DonyeFeb 9, 20261.0This USPS location in West Allis is extremely unreliable for businesses and customers who depend on timely service. I have scheduled multiple package pickups, only for USPS to falsely mark them as “picked up” when no one ever came. This is not a one-time issue. it’s a repeated pattern. As a result, my customers are affected, orders are delayed, and my business credibility is put at risk due to USPS negligence. To make matters worse, the phone line does not work, so there is no way to reach anyone for accountability or resolution. When a government service falsely reports completed work and provides no way to contact them, that is unacceptable. USPS is a critical service for small businesses. This location needs better oversight, honest reporting, and functional communication. Marking packages as picked up when they are not is misleading and damaging. I strongly urge management or the district office to address how this location is being run.
- MDMillicent DewesJan 21, 20265.0Want to give a huge shout out to the young lady who gave great assistance in helping me get my package on Jan 20 @ 11:19am. It went through a never ending chain of post offices.Where it was supposed to land was at this location. Instead it was shuffled around 4 post offices a total of 10 times; Oak Creek 3 times, West Milwaukee 3 and 2 West Allis post offices. The last tracking location was West Milwaukee. I called no answer.Then contacted this location and got,forgive me I did not get the correct name, it sounds like Whitney. She went out of her way to contact the West Milwaukee office to retrieve my package for pickup. She was very kind, patient,efficient and polite. Rare combination in today's world. Thank you.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 7440 W Greenfield Ave offer?
They offer mail and package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can take your passport photo by appointment.
Do I need to schedule an appointment for passport services at this Post Office?
Yes, appointments are typically required and should be made using the online scheduler. Limited walk-in hours may be available.
What are the operating hours of the USPS location at 7440 W Greenfield Ave?
Open Monday to Friday from 8:30 AM to 6:00 PM, Saturday from 8:30 AM to 1:30 PM, and closed on Sundays.
Can I rent a PO Box online for this Post Office?
Yes, you can search, reserve, and start the PO Box application online at https://www.usps.com/manage/po-boxes.htm.
What is the fee for a passport photo at this location?
The current passport photo fee is $15.
Are PO Boxes accessible after normal business hours?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary by location; check with this Post Office for details.
What nearby restaurants can I visit before or after my trip to the Post Office at 7440 W Greenfield Ave?
You can try Double B's BBQ, McCoco's Caribbean Restaurant, or Bennos Genuine Bar nearby.
Which nearby services can help if I need technology or cleaning assistance after visiting the Post Office?
Tech-Tastic provides IT services and Milwaukee Janitorial offers cleaning services close to the Post Office location.
Are there any nearby legal or professional services near the USPS at 7440 W Greenfield Ave?
Yes, Summit Law Office, LLC offers legal services and Snelling Staffing provides employment agency services nearby.
Brand Certified Facts from United States Postal Service
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