United States Postal Service

2.4
203 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 4300 W Lincoln Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4300 W Lincoln Ave, Milwaukee, WI
53219, United States

Hours

Reviews

2.4
203 reviews
5 stars
55
4 stars
14
3 stars
10
2 stars
7
1 star
117

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor treatment and lack of accountability.

Delivery Issues

Numerous complaints about lost or delayed packages, incorrect deliveries, and failure to deliver mail on time.

Staffing Problems

Frequent mentions of understaffing leading to long wait times and inadequate service during busy hours.

Mixed Experiences

While some customers praised individual staff members for their helpfulness, overall sentiment leaned towards dissatisfaction with service quality.
  • MY
    Michael Yackson
    Dec 26, 2025
    1.0
    El peor lugar para hacer un envío , mi paqueta lleva 2 semanas en el mismo lugar y se lavan las manos cuando les vas a reclamar , realmente es una vergüenza
  • JB
    Jackie Brandt
    Nov 25, 2025
    1.0
    If I could give zero stars I would! I have called and filed a complaint against our mail carrier and even went down to this post office to file a second complaint and now I filed a third complaint because these carriers cannot read!!!! For the past 4 months my husband has been getting PSA magazines sent to the house and the magazines say in big black letters, DO NOT BEND. But EVERY SINGLE mail carrier bends the magazines and shoves them in our mail box. We even have one mail carrier on camera shoving and sliding the magazine repeatedly around in the box. We put in multiple requests with this location to have the magazine left in the door, but nope, no one cares. I even have to have my kids school pictures sent to my parents house so they don't ruin them by bending them and shoving them in my mail box. Apparently you can file all the complaints you want and nothing will be done. I'm betting that our complaints were never even mentioned to our mail carriers!
  • JS
    J S
    Nov 21, 2025
    5.0
    Helpful and rapid service.
  • ES
    El Scott
    Nov 13, 2025
    5.0
    Fast and friendly.
  • TB
    Terri Bartlett
    Nov 10, 2025
    5.0
    Always delivers

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.