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Brand Certified

United States Postal Service

2.7
(126 reviews)

Business Details

345 W Saint Paul Ave, Milwaukee, WI
53203, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 345 W Saint Paul Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
345 W Saint Paul Ave, Milwaukee, WI
53203, United States

Hours

Reviews

2.7
126 reviews
5 stars
44
4 stars
6
3 stars
9
2 stars
4
1 star
63

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over poor service experiences.

Wait Times

Customers frequently reported long wait times and inefficient service, often having to wait over 30 minutes for assistance.

Mixed Experiences

While many reviews were negative, some customers praised specific employees for their helpfulness and efficiency, indicating inconsistency in service quality.

Package Handling Issues

Several customers experienced problems with package handling, including delays and damaged items, leading to dissatisfaction with the postal service.
  • CW
    Carrie W
    Feb 20, 2026
    1.0
    I have never ever had such a bad experience at the post office! Tony really must have been having a bad day. Go to a different location for Passport Services!
  • PH
    Pashy Harris
    Jan 26, 2026
    1.0
    WHERE IS MY STUFF IT ARRIVED AT YOUR FACILITY AT 5am AND ITS 7PM!!! YALL CLOSE AT 8 DELIVERY STOPS AT 9??? MOVING IN FACILITY BUT HAVENT MOVED OUTSIDE OF IT!! I PAID EXTRA FOR EXPRESS! IM NOT GETTING A REFUND FOR THAT!
  • TB
    Tracy Brown
    Jan 26, 2026
    1.0
    There is a reason why people hate the post office. The service is god awful. The two clerks working should have considered retirement about 5 years ago. Good riddance USPS... worst location by far.
  • DT
    DD T
    Jan 10, 2026
    1.0
    Got in close to closing.. BEFORE 3:00pm the post office was NOT closed! (LOOK AT THE CAMERA) “Porscha” had an attitude because of it and closed the line with the customer that was ahead of me. She refused to provide service and overall sugarcoated her mean-ness towards me. Please provide a phone for me to speak with a manager regarding my experience. Thank you!
  • AS
    Alexandra Scarborough
    Dec 29, 2025
    1.0
    Just dropped my load off at 7:00am 12/29. I’m not sure what it is about the ladies that work in the post office but they act like they hate the job!!! EVERY POST OFFICE I’ve been too has been like that. And I’m a black American female!!! Put the man in charge ASAP. Or give the ladies more training because they SUCK! I wish I took a pic of the lady she was light skin woman

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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