United States Postal Service

2.3
135 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 606 E Juneau Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
606 E Juneau Ave, Milwaukee, WI
53202, United States

Hours

Reviews

2.3
135 reviews
5 stars
35
4 stars
9
3 stars
3
2 stars
2
1 star
86

What are people saying?

AI-generated from recent customer reviews

Inconsistent Hours

The post office frequently closes earlier than the posted hours, causing frustration among customers who rely on its services.

Customer Service Issues

Many customers reported rude and unhelpful staff, leading to negative experiences and dissatisfaction.

Long Wait Times

Customers consistently experienced long wait times, often with only one employee available to assist.

Appointment Confusion

There are frequent issues with appointments, particularly for passport services, where customers are turned away despite having scheduled times.

Mixed Staff Performance

While some customers praised individual staff members for their helpfulness, many others reported a lack of professionalism and poor service overall.
  • AJ
    Akshay Jagdale
    4 days ago
    1.0
    Shamika or whatever her name was rasict toward me. This store is a big disappointment. Everytime I go I come outside upset. People really don't do their jobs over there.
  • HP
    Helena Parizek
    Nov 9, 2025
    1.0
    I went in last Saturday around 2:10 to mail a package. It was my first time there, and I didn’t realize my package needed to be weighed before scanning the QR code or that two QR codes couldn’t be scanned consecutively. The employee assisting me was rude throughout the interaction, despite my mistakes being pretty minute. His attitude made the experience very unpleasant, and when I became visibly bothered by it, he became even more upset and said he hates his job. Perhaps this job isn't the right fit for him :)
  • MM
    Mars
    Oct 28, 2025
    1.0
    It’s not even 5:30, but I guess they just close the gates whenever they decide that they don’t want to work anymore. Which is sometimes at 4 or 4:30. The posted hours are SIX PM. Three people left angry. Management is incredibly lazy.
  • LR
    Lava rHambosia
    Oct 14, 2025
    1.0
    I came at 4pm and it was closed. Online it said open until 6pm and on the door when I arrived. Very inconvenient for the customer!
  • AG
    Alexis García
    Oct 13, 2025
    1.0
    The times on the website do not reflect the time they are actually open. Waste of a trip

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.