United States Postal Service

2.3
141 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 606 E Juneau Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
606 E Juneau Ave, Milwaukee, WI
53202, United States

Hours

Reviews

2.3
141 reviews
5 stars
36
4 stars
9
3 stars
3
2 stars
3
1 star
90

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences highlighting dismissive attitudes and a lack of professionalism.

Operational Hours

Numerous reviews mentioned that the post office frequently closes early, often before the posted hours, leading to customer frustration.

Inconsistency

Customers experienced inconsistencies in service, including issues with passport appointments and package handling, contributing to a lack of trust in the location.

Mixed Experiences

While many reviews were negative, a few customers noted positive interactions with specific staff members, indicating that experiences can vary significantly.
  • TC
    Trenton Czisny
    3 days ago
    1.0
    Rude employees. Wouldn’t help me a few minutes before close. Tried to hide in the back then I stood there long enough so they came out. Then at 5:58 they said “oh we closed”
  • SJ
    Silvester J
    Dec 31, 2025
    1.0
    I have consistently had negative experiences at this post office location. On every visit, the environment has been unprofessional and poorly managed. Staff members have used profanity in front of customers, displayed dismissive attitudes, and allowed unnecessary delays without explanation. What is most concerning is that this behavior does not appear limited to front-line staff; individuals in white shirts, who appear to be in supervisory or management roles, demonstrate the same lack of professionalism and accountability. I have never patronized this location and had a positive experience. Each visit is unnecessarily stressful and reflects poorly on the standards one expects from a federal service. I do not understand how this location continues to operate at this level without corrective action. ⸻ Sad
  • SF
    Sharon Fleck
    Dec 20, 2025
    1.0
    Closed early on a Saturday. What the heck! Sign said 3:00 and closed 10 mins early ! And they wonder why people use other services !!! Im headed to upstate right now!
  • SL
    stacey L
    Dec 15, 2025
    1.0
    Went there at 5:35pm to buy stamps and they already closed the counter. The staff just don’t care - don’t come here
  • RM
    Raquel Beltran Melia
    Dec 2, 2025
    1.0
    Terrible customer service. The employees here just don’t seem to have a good attitude, and it really shows. When I went, only one person was working at the front. I get that it can be tiring, but still, a little more willingness to help would make a huge difference. I don’t know much about mailing things, so I was hoping for some basic guidance. Instead, the overall attitude was just unhelpful and dismissive. It’s disappointing, especially because this place is in a nice area. If you can avoid this location, I’d honestly recommend it.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.