United States Postal Service

2.4
59 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 5521 W Center St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
5521 W Center St, Milwaukee, WI
53210, United States

Hours

Reviews

2.4
59 reviews
5 stars
15
4 stars
3
3 stars
4
2 stars
4
1 star
33
  • LP
    Lauren Poppen
    Aug 11, 2025
    4.0
    I completely understand all the bad reviews for the last minute closings at random times during the day. That's happened to me, too. So they get a star knocked off for not being able to manage staffing levels. But the staff that work at the counter are really amazing. Be a regular customer there and they will know you. I have a PO Box there and they grab my packages for me to pick up when they see me come in the door so I don't have to wait if there's a line. I had a big mail shipment that didn't have quite the right postage on it and they noticed before it went out and called me so I could come in and fix it. They really are great to their customers.
  • JI
    JUST ICEE
    Nov 1, 2023
    1.0
    Went to collect my mail all the employees are in the back playing and laughing but won’t hand out mail ..
  • JJ
    JustAnijah
    Oct 17, 2023
    1.0
    There literally the worst postal service every-time I’m suppose to receive a package from them something goes wrong , had a package for pickup and they literally couldn’t find it because it was being dropped off and the other package is currently being sent back to god knows where because of an insufficient address that probably could’ve been avoided if would’ve let me know ahead of time or didn’t drop off packages so late 10:06pm to receive a package is kind of crazy. WORST SERVICE
  • TC
    Tricie Calvert
    Apr 7, 2021
    5.0
    Friendly clean in and out
  • EP
    Eric Plumb
    Mar 7, 2019
    1.0
    Ordered a package that could not be left in the cold so I had it held at the post office. When I arrive to pick it up they say they put it on the truck even though the instructions were to HOLD IT AT THE OFFICE. spent the next week trying to pick it up before they could load it on to the mail truck. Had to come back multiple times and the staff was very rude and acted like it was my fault for their incompetence.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.