Brand Certified
United States Postal Service
2.0(139 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
5555 N 91st St, Milwaukee, WI
53225, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 5555 N 91st St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
2.0
139 reviews
5 stars
29
4 stars
3
3 stars
5
2 stars
8
1 star
94
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of professionalism.
Mail Delivery Issues
Numerous complaints about lost, delayed, or misdelivered mail, with customers expressing frustration over the reliability of the service.
Passport Services
Significant dissatisfaction with passport appointment handling, including last-minute cancellations and unavailability of staff.
Positive Experiences
Some customers praised specific staff members for their kindness and professionalism, highlighting a few positive interactions amidst the overall negative feedback.
Long Wait Times
Customers frequently mentioned long lines and slow service, contributing to their frustration with the post office.
- TLTerra ann LegrandeFeb 20, 20261.0I had a complaint with the post service not receiving my mail for over one week. Lost my package and the supervisor don’t call back. I will continue to put complaint in until they resolve the issue of the service we received in our community. They treat our people’s any type away.
- DGDanielle GriffinFeb 10, 20261.0I wish I can switch my post office , I rarely get my mail from them, it’s like they deliver when they want to,.. so I put my mail on hold I go to pick it up they say I have no mail,… but in my inform delivery I have over 20 mail pieces for over the last week,.. it’s like they don’t want to give me my mail, there is no way I don’t have any mail, 2 of my w2 are on informed so I know it’s there or it should be, they have very bad attitudes, you ask questions they give you short answers with a attitude like they are mad they gotta work or something,…. Very ghetto post office!
- MAMahara AnariFeb 4, 20261.0I had a passport and picture apportionment set today for 2:45pm. They called me to let me know I have to reschedule my appointment because their office does not have availability after 12pm. A big inconvenience for me as I have a lot of things planned and can not switch them around last minute. VERY UNSATISFIED!!! Unprofessional government employees!!
- LTLatasha TateJan 6, 20265.0The gentleman at the counter today was extremely kind and professional and patient. From making sure he greeted everyone coming in the door all while handling costumers at the counter. I really dont see any value in costumers anymore. So to see this warmed my heart btw.. I was having a horrible day! Great job multitasking, thank you! Ps. I tried getting his name... I think it was BORNITA... IDK.. sorry
- ZDZumi DayDec 6, 20251.0They are TERRIBLE as far as accurately delivering mail on time. The informed delivery app is trash too. Will mark things as delivered and it will literally never show up.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are offered at the United States Postal Service located at 5555 N 91st St, Milwaukee?
This Post Office offers mail sending, package shipping, money orders, PO Boxes, passports, gift cards, and more.
Can I apply for a first-time U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and many can also take your passport photo. Make sure to complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Typically, passport services require an appointment made through the online scheduler, although limited walk-in hours are available at select locations.
What are the operating hours of the Milwaukee USPS at 5555 N 91st St?
Monday to Friday, 8:00 AM to 5:00 PM; Saturday, 9:00 AM to 12:00 PM; closed on Sundays.
How can I rent a PO Box at this Post Office?
You can reserve a PO Box online by searching availability at the USPS website, then complete setup in person at the location with two valid IDs and your application.
Are PO Boxes accessible after normal business hours at this Post Office?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes, but access times may vary. Check with this Post Office for exact details.
What is the fee for a passport photo at this Post Office?
The current fee for a passport photo is $15.
Is there another Postal Service location near the 5555 N 91st St Post Office?
Yes, the nearby United States Postal Service and US Post Office locations can provide alternative options for postal services.
What dining options are near the USPS at 5555 N 91st St that I can try before or after my visit?
Nearby restaurants include King Chicken and Burger, Krispy Krunchy Chicken, Espernolia's American Restaurant, and In The Nick Of Time comfort food restaurant.
Are there any nearby services for childcare or beauty near the Post Office?
Yes, you can find C.A.R.E. Childcare, Lynn Precious Moments Childcare Center, Diva's African Hair Braiding, Fierce Hair Design & Barber, and LilMore Flair nearby for childcare and beauty needs.
Brand Certified Facts from United States Postal Service
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