The UPS Store

3.9
141 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1893 in Menomonee Falls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Same Mall As Big Lots & Joann Fabrics Behind Us & Anchor Banks.

Details

  • DeliveryNot available

Location

The UPS Store
N78 W14573 Appleton Ave, Menomonee Falls, WI
53051, United States

Hours

Reviews

3.9
141 reviews
5 stars
96
4 stars
4
3 stars
3
2 stars
2
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Ike and Andries for their exceptional service.

Pricing Issues

Several reviews highlighted concerns over high prices for services and materials, with complaints about charges for basic items like tape and boxes.

Store Cleanliness

Customers consistently noted that the store was clean and well-organized, contributing to a positive experience.

Inconsistent Experiences

While many customers reported excellent service, there were notable complaints about rude staff and poor handling of returns, indicating inconsistency in service quality.

Accessibility

Some customers appreciated the store's convenient location and easy parking, although there were mentions of issues with store hours not aligning with posted times.
  • AF
    Amber Fitzwilliams
    Nov 13, 2025
    5.0
    Came in to drop off a package and pick up. Ran into a tiny issue of my own fault that would have cost me two extra trip. Michael took the extra step with critical and outside-of-the-box thinking and was able to resolve my issue on the spot! When time is of the essence this was beyond appreciated! Thank you!
  • JD
    Joe Driscoll
    Nov 5, 2025
    5.0
    this store has always been helpful and friendly and professional.
  • KR
    Karen Rose
    Oct 29, 2025
    5.0
    Employees are knowledgeable, courteous and efficient.
  • MR
    Mary Regozzi
    Sep 30, 2025
    5.0
    The staff are always friendly and polite and the transactions are always easy. This visit your employee was able to offer me a suggestion when I thought my drop off wasn’t going to work out due to my error. It went very smoothly.
  • AV
    Ally Vogel
    Sep 29, 2025
    2.0
    Charged me $13 for a box on a customer packed item. Ridiculous!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the usual business hours of The UPS Store in Menomonee Falls?

The UPS Store is open Monday to Friday from 7:30 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.