The UPS Store

3.9
145 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #1893 in Menomonee Falls offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Same Mall As Big Lots & Joann Fabrics Behind Us & Anchor Banks.

Details

  • DeliveryNot available

Location

The UPS Store
N78 W14573 Appleton Ave, Menomonee Falls, WI
53051, United States

Hours

Reviews

3.9
145 reviews
5 stars
100
4 stars
4
3 stars
3
2 stars
1
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Ike and Harman for their exceptional service.

Mixed Experiences

While some customers had positive experiences, others reported issues with service quality, including unprofessional behavior and confusion during returns.

Store Cleanliness

The store is frequently described as clean and well-organized, contributing to a pleasant customer experience.

Pricing Concerns

Several reviews highlighted dissatisfaction with pricing, particularly for printing and packaging services, which some customers found to be excessively high.

Operational Issues

There were complaints about inconsistent store hours and poor communication, including unresponsive phone lines and early closures.
  • KC
    Kingdom Citizenship
    Dec 31, 2025
    5.0
    Jenny and the crew are so amazing and helpful. They make the whole shipping experience enjoyable.
  • EL
    Eileen Laut
    Dec 15, 2025
    5.0
    What a wonderful experience when I needed my Christmas presents shipped! I would strongly suggest using The UPS Store!!!
  • SK
    Samantha Krysiak-Smith
    Dec 8, 2025
    5.0
    Fast friendly service
  • AV
    Ally Vogel
    Nov 29, 2025
    1.0
    Hey I’m only writing this because this is my 2nd time having a problem with this store!! This time it’s the unprofessional during my return and shipment from Ibrahima. Messed up my return and it ended up back at my house. Then for my shipment he kept getting confused and took very long unlike other employees there. Manager needs to do better training all around. This is ridiculous and unacceptable from this store.
  • MB
    marlene boesel
    Nov 24, 2025
    5.0
    I came in with some returns to Amazon, 3 different returns of the same items. I kept getting messed up. JENNY took the time to help me and actually get through the process. THANK YOU for being professional and helpful

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What are the usual business hours of The UPS Store in Menomonee Falls?

The UPS Store is open Monday to Friday from 7:30 AM to 6:30 PM, Saturday from 9:00 AM to 3:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours may vary.