FedEx Office Print & Ship Center

Reviews

• SS

  Shaji

  Feb 6, 2026
  4.0
  Didn't had any difficulty returning my over 55lb couch from wayfair. It was all packed. They do have scanner and they print the label for me. Although it will be very convenient if office installs a Disable open door button at the doors. Because it is Friendly for Disables and also some one hauling a wider load can easily bring item inside without scratching its item sides. Over all Good Site. 👍
• JW

  John Wardale

  Dec 15, 2025
  5.0
  Prompt and efficient. NO fighting with computers, printers, pick-up scheduling, etc. Boxes & packing available if needed. ... *NOT* a "drop-off" ... this is a *REAL* Shipping CENTER!!
• MK

  Mary Klug

  Dec 7, 2025
  1.0
  Never again will I patronize this store. We went to bring a snowblower to this store with label to return. He said youre going to have to buy a box big enough for your item, i asked if we could build a box with other boxes you supply, he said no. He steered us to a store which was closed. Then we went to U-haul and nice guy helped us with the box, we had to build one big enough to fit our return. We went back to Fed-Ex, the guy still wouldn't except it! He told us to go to the distribution center theyll pack it. We'll we went there, she said I dont know what the man was talking about. I called the 800 no. The person said theyll pick it up at our home location. Thank God! I said was the store supposed to take our package, he said absolutely! I said we'll he wouldn't. Look at all the crap we had to go through because of this fed ex employee! Im so pissed, I would give this store a zero if I could.The location was 3609 E. Washington Ave, Madison WI.
• RJ

  Rose Johns

  Aug 11, 2021
  4.0
  Not sure of all the negative responses here... I've used this location for more than a solid year since moving near by, and only on rare occasion seem to get slight attitude from one older woman working there. Same one has charged me different prices on the same type b&w print page- telling me their "standard" weight paper is ____. So, now when i email i do NOT specify "plain, standard b&w copy". Perhaps their cost went up a literal 2 cents a page but for 19c compared to 17c, i think I'll live. There is an older man who is also always there, and he always addresses me and I'm never standing around waiting. I really feel like the people leaving the negative reviews DO NOT have, nor remember their time working Customer Service jobs... it is a thankless and low reward position, and it is unfair and severely unkind to judge these people when the customer is most likely the cause of the 'negativity'. Keep in mind your OWN attitude when you write reviews judging someone else-
• KK

  Ken

  Sep 19, 2018
  5.0
  No problems. Good service. Order as expected.