Brand Certified
United States Postal Service
3.0(131 reviews)
Certified by United States Postal Service • Mar 01, 2026
Business Details
820 W Wingra Dr, Madison, WI
53715, United States
Certified by United States Postal Service • Mar 01, 2026
(800) 275-8777
Certified by United States Postal Service • Mar 01, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Mar 01, 2026
About
Certified by United States Postal Service • Mar 01, 2026
Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 820 W Wingra Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Certified by United States Postal Service • Mar 01, 2026
Hours
Certified by United States Postal Service • Mar 01, 2026
Reviews
3.0
131 reviews
5 stars
56
4 stars
9
3 stars
2
2 stars
8
1 star
56
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude and unhelpful staff, while a few praised friendly and helpful interactions.
Efficiency
Customers frequently reported long wait times and slow service, with some expressing frustration over the lack of staff during busy periods.
Package Handling
Numerous complaints were made regarding lost or misdelivered packages, as well as issues with package pickup and delivery.
Positive Experiences
Despite the negative feedback, several customers shared positive experiences, particularly with specific staff members who provided excellent service.
- JSjuan sebastian6 days ago1.0Really bad customer service,one of the guys was being really mean when I was trying to send my package,don’t ever go to this location
- TMTanvi MFeb 20, 20265.0Highly recommend!!! Had to get my passport renewed and the staff were super friendly and helpful.
- PSPhilo Jiae SeoFeb 12, 20265.0The staff are always nice.
- ZZZoeyFeb 3, 20261.0Never scans my packages when i drop them off
- MBMacKenzie ByerJan 28, 20263.0Mark was kind and made the passport application process seamless and quick. Other staff however (her name tag was covered but she was described in other reviews, female with medium length dark hair) was extremely rude and needs to check her attitude at work
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Brand Certified Facts from United States Postal Service
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Certified March 01, 2026Yext Knowledge Graph
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