United States Postal Service

3.0
114 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 441 N Lake St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
441 N Lake St, Madison, WI
53715, United States

Hours

Reviews

3.0
114 reviews
5 stars
48
4 stars
6
3 stars
3
2 stars
7
1 star
50
  • MH
    Maddy Hunt
    Dec 18, 2025
    5.0
    I’ve had several positive experiences at this location. Jaz is extremely helpful. I find myself surprised that I prefer to go to this location rather than others around Madison that are easier to drive to.
  • EE
    Essi
    Nov 3, 2025
    4.0
    I visited here on Saturday and there was no line. The service was quick and ok. I personally didn't find it rude like some reviews mentioned (service could be more friendly but it wasn't rude). I also dropped a postcard to Europe, and it made it there safely in an incredibly fast two weeks!
  • VH
    Vi Ho
    Sep 17, 2025
    1.0
    can agree with the other reviews about staff being rude. never coming back to this location again!
  • JY
    Jiatong Yan
    Jul 23, 2025
    1.0
    There is a very impatient, rude, and unhelpful lady there, about 45 to 50 years old.
  • JL
    Jessica Lecorchick
    Apr 29, 2023
    5.0
    The staff was extremely helpful, particularly Nor-eese (unsure how to spell the name so that’s the phonetic pronunciation) who went above and beyond in recommending to me the best way to get my package out.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.