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Visit your local Post Office™ at 3902 Milwaukee St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Many customers reported difficulties in reaching staff by phone, with complaints about unresponsive service and rude interactions.
Delivery Issues
Numerous reviews highlighted significant delays and misdeliveries, with packages often stuck at the Madison distribution center for extended periods.
Staff Performance
While some customers praised individual staff members for their helpfulness, many others criticized the overall attitude and efficiency of the employees.
Appointment Management
Customers expressed frustration over missed appointments and lack of communication regarding cancellations, particularly for passport services.
General Reliability
Overall, the business received negative feedback regarding its reliability, with many customers indicating they would seek alternative shipping options.
LA
Lionell “Le-Le” Adams
Nov 17, 2025
1.0
Very unprofessional. Doesn’t answer the phone when people are calling.
MM
msn mtx
Sep 11, 2025
1.0
Can't talk to anybody on the phone. They hang up on me.
RP
Raven Patterson
Sep 9, 2025
1.0
They steal people packages idk why my stuff all the way in Madison i don’t stay no where near there & im calling somebody picks up the phone then hang up ig he act like he can’t hear now when i call back no answer 🫤
TS
T S
Sep 7, 2025
5.0
Helpful staff.
TB
Terry Bowes
Sep 3, 2025
5.0
Milwaukee street workers are pleasant and professional, always the best service here!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service location at 3902 Milwaukee St?
You can send mail and ship packages, purchase money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this Post Office.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and can also take your passport photo with an appointment.
Do I need an appointment for passport services at this Post Office?
Most passport services require scheduling an appointment online, though limited walk-in passport hours may be available.
What are the operating hours of this Post Office?
It's open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 8:00 AM to 4:00 PM, and closed on Sundays.
How can I rent a PO Box at this location?
You can reserve a PO Box online or apply in person with two valid forms of ID and a completed application.
Is 24/7 access available to PO Boxes in this Post Office lobby?
Most locations offer 24/7 lobby access to PO Boxes, but hours may vary, so check with this Post Office for specifics.
Where is the nearest grocery store to the United States Postal Service on Milwaukee St?
Woodman's Food Market is nearby, a convenient place to shop for groceries before or after your visit to the Post Office.
Are there any nearby automotive repair services close to this Post Office?
Yes, M & M Auto Body and Midwest Engine Service, Inc. are nearby for any auto repair or maintenance needs.
What options exist nearby for mobile phone services?
T-Mobile is located close to the Post Office for your mobile phone needs and services.
Can I find any beauty or wellness services near the Post Office?
Yes, Organic Beauty Salon and Spa and The 360 offer beauty and wellness services nearby for your convenience.