Brand Certified

The UPS Store

3.9

(110 reviews)

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Business Details

4230 East Towne Blvd, Madison, WI

53704, United States

(608) 244-2208

https://locations.theupsstore.com/wi/madison/4230-east-towne-blvd

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store

The UPS Store #1695 in Madison offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Essex Square At Entrance To East Town Mall Near Pier 1.

Details

DeliveryNot available

Location

The UPS Store

4230 East Towne Blvd, Madison, WI

53704, United States

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Hours

Monday8:30 AM - 7:00 PM

Tuesday8:30 AM - 7:00 PM

Wednesday8:30 AM - 7:00 PM

Thursday8:30 AM - 7:00 PM

Friday8:30 AM - 7:00 PM

Saturday9:00 AM - 4:00 PM

Sunday10:00 AM - 3:00 PM

2026-04-05Regular Hours

2026-05-10Regular Hours

2026-05-25Regular Hours

2026-07-03Regular Hours

2026-07-04Regular Hours

2026-09-07Regular Hours

2026-11-11Regular Hours

2026-11-26Regular Hours

2026-11-27Regular Hours

2026-12-25Regular Hours

2026-12-31Regular Hours

2027-01-01Regular Hours

Reviews

3.9

110 reviews

5 stars

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What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and efficient, with specific mentions of employees like Trinity and Billy for their exceptional service.

Mixed Experiences

While most reviews highlighted positive interactions, some customers reported rude behavior from certain staff members and issues with package handling.

Convenience

Customers appreciated the store's convenient location and quick service, especially for Amazon returns, although parking can be limited.

Professionalism

Several reviews commended the professionalism of the staff, although there were complaints about unprofessional behavior from management in some instances.

AV
Annika VR
2 days ago
5.0
I come to this store a lot for my job and the employees are always wonderful and helpful!! Best ups location in town
CA
Corinna Anderson
Feb 10, 2026
5.0
Helpful staff.
PS
Palorna Spring
Feb 6, 2026
5.0
Have to get something mailed did very good in shipping to the pharmaceutical company.
AR
Alexus Remington
Jan 15, 2026
3.0
Normally don’t have any issues here. Stopped this morning and the sign says they are closed on Thursdays. I ended up having to find a different one in town to go to and they also stated it’s against corporate policy to be closed during normal work days.
AS
Arianna Sai
Jan 6, 2026
5.0
Great guys — they do everything quickly and straight to the point. There’s no pushy small talk like “how’s your day” or “what are your plans for tonight,” which I really appreciate. Thank you for simply doing your job so well.