The UPS Store

Reviews

• TB

  Tony B

  Oct 29, 2025
  5.0
  Friendly staff. Not crowded.
• JW

  Jonathan Wolkomir

  Oct 13, 2025
  1.0
  Terrible experience today at UPS store, they treated me like I was 4 years old and kept repeating the most ridiculous things over and over generalizations in response to specific questions. At the end of the day something that cost me $11 to ship at FedEx was quoted at over $50 from the ups store, and after discussing it several times they insisted this was not a mistake so I went to FedEx and it was $11. I would avoid these guys at all cost staff was rude and not knowledgeable.
• LR

  Luis Rojas

  Sep 4, 2025
  1.0
  Don't use this, they are not ups
• KK

  KGordon

  Aug 28, 2025
  2.0
  Been coming here for years, but it’s clear that I will have to find another location. Two staff on duty today—just my luck to get the colossally rude person who grunted at me, pointed (no words!) to indicate what I should do and where I should go, never smiled, never asked if I needed anything else, and never thanked me for stopping in. You can blame the individual, but who’s setting the tone at this store? Most customers are friendly people from the surrounding neighborhood. No one comes in looking for this kind of experience. Will never return. Someone from the location responded to my review and invited me to reach out through the general store email address. Because the location's employees have access to that address, there is no way to confidentially discuss issues of concern or to be certain that an employee who is the subject of a concern will not simply delete the email before an owner or manager can see it. That kind of a reporting process is deficient and so I have not responded to the invitation.
• TA

  Tauri Aguilar

  Aug 7, 2025
  5.0
  Keem was extremely helpful with me today. He went above and beyond and did everything in his power to do what could be done. The efforts were greatly appreciated !

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