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The UPS Store

4.0
(69 reviews)

Business Details

1213 N Sherman Ave, Madison, WI
53704, United States
(608) 663-9090
https://locations.theupsstore.com/wi/madison/1213-n-sherman-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3613 in Madison offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Northgate Shopping Center At North Sherman Ave And Aberg Ave.

Details

  • DeliveryNot available

Location

The UPS Store
1213 N Sherman Ave, Madison, WI
53704, United States

Hours

Reviews

4.0
69 reviews
5 stars
47
4 stars
5
3 stars
0
2 stars
3
1 star
14
  • HS
    Holly Seals
    Feb 19, 2026
    1.0
    I came in last weekend to drop off a couple of Amazon returns. The UPS clerk told me that he couldn't give me a receipt. I assumed the return would show up in my Amazon account but it never did. I called UPS and talked to the manager, Jubilee. He was incredibly rude and condescending, said he would reprint the receipt yet refused to do so when I called to follow up. I don't know what is really going on at this UPS store but I would HIGHLY SUGGEST you don't do Amazon returns at this location. My return is just missing, no receipt given, no solution to the problem UPS caused and I am out close to $50
  • KS
    Karen Saley
    Feb 16, 2026
    5.0
    The gentleman working today was doing an excellent job, and the place was super busy!! 5 Stars absolutely!!
  • TB
    Tony B
    Oct 29, 2025
    5.0
    Friendly staff. Not crowded.
  • JW
    Jonathan Wolkomir
    Oct 13, 2025
    1.0
    Terrible experience today at UPS store, they treated me like I was 4 years old and kept repeating the most ridiculous things over and over generalizations in response to specific questions. At the end of the day something that cost me $11 to ship at FedEx was quoted at over $50 from the ups store, and after discussing it several times they insisted this was not a mistake so I went to FedEx and it was $11. I would avoid these guys at all cost staff was rude and not knowledgeable.
  • RD
    Robert Dorn
    Dec 7, 2020
    5.0
    This specific team went above and beyond to help me with some shipping needs during the busy holiday season. I can’t say enough about Margo and her staff! I would without hesitation recommend anyone in the Madison area use this location!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store in Madison offer?

The UPS Store #3613 provides packing, shipping, printing, document finishing, mailbox rentals, notary, shredding, faxing, and computer access services.

Brand Certified Facts from The UPS Store

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Certified March 01, 2026Yext Knowledge Graph
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