FedEx Ship Center

3.2
324 reviews
Exterior view of FedEx Ship Center

About

Shipping ServiceMailing ServicePackaging Supply Store
Visit FedEx Ship Center in Madison, WI when you need packing supplies, boxes, FedEx shipping services. You can also have your FedEx shipments held for pickup, or schedule your next residential delivery with FedEx Delivery Manager. FedEx offers cost-effective expedited, standard, and economy shipping services. FedEx Ground is faster to more locations than UPS Ground.

Location

FedEx Ship Center
3700 Kinsman Blvd, Madison, WI
53704, United States

Hours

Reviews

3.2
324 reviews
5 stars
137
4 stars
41
3 stars
13
2 stars
11
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a mix of helpful and rude staff, with some customers praising individual employees while others report poor service and unprofessional behavior.

Delivery Issues

Numerous complaints about failed delivery attempts, packages marked as delivered when they were not, and drivers not attempting to deliver packages.

Convenience

Some customers appreciate the convenience of the location and quick service when shipping packages, while others express frustration with the overall delivery process.

Reliability

Many customers report dissatisfaction with FedEx's reliability, citing frequent delays and lost packages, leading to a lack of trust in the service.
  • SS
    SkepticDrops
    Oct 22, 2025
    1.0
    Came in to ship a firearm to the manufacturer for warranty work. The manager, Joshua was certain he was right about FedEx not accepting firearm shipments unless you are an FFL and wouldn’t accept my package. Went right down the street to the FedEx office location and they had me in and out with my package accepted in 3 minutes and walked me through the process. Would not recommend this location. The Manager Joshua is not knowledgeable in his own companies policies.
  • RM
    Ryan M
    Sep 19, 2025
    5.0
    Very convenient. I'm always in and out quickly when shipping packages from this location. Staff is friendly.
  • CU
    Ciara Urban
    Sep 3, 2025
    1.0
    I will never return here again. Front desk was incredibly rude and inconsiderate.
  • CB
    Craig Boudan
    Aug 21, 2025
    1.0
    Fedex is the most miserable company to deal with when something goes wrong. If you don't have a tracking number # the answering service hangs up on you. You ship overnight and don't get it by noon, they say "running late ". The driver wouldn't ever call the phone number on the package, when I wasn't at the door and he was over 3 HOURS LATE!
  • VR
    Valerie Renk
    Jul 10, 2025
    5.0
    As a consumer...I needed help with my label. The staffer was super helpful and patient. Suggested things I really appreciated.

Frequently Asked Questions About FedEx Ship Center

What services does FedEx Ship Center in Madison, WI offer?

FedEx Ship Center offers packing supplies, boxes, and a range of shipping services including FedEx Priority Overnight, Standard Overnight, 2Day, Economy Saver, Ground, International, and Express Freight.

Can I purchase packing supplies and boxes at FedEx Ship Center?

Yes, FedEx Ship Center provides FedEx Express packaging and various boxes and shipping supplies.