FedEx Office in Madison, WI provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
Location
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Certified by FedEx Office Print & Ship Center • Mar 01, 2026
Reviews
4.7
702 reviews
5 stars
615
4 stars
28
3 stars6
2 stars
19
1 star
34
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unprofessional interactions.
Shipping Issues
Several customers reported problems with shipping, including delays, unexpected charges, and poor handling of packages.
Staff Knowledge
While some employees were praised for their knowledge and assistance, others were criticized for a lack of training and understanding of shipping procedures.
Pricing Concerns
Customers expressed dissatisfaction with pricing, noting higher costs in-store compared to online rates and unexpected fees.
Mixed Experiences
Overall, experiences varied significantly, with some customers having positive interactions while others faced significant frustrations.
MS
María José Soto
5 days ago
1.0
I went to leave a package and the person who attended us was very rude to us, he even yelled at us
KH
Kevin Hendryx
Feb 10, 2026
1.0
Just wow. I went in this time to send an express flat envelope containing personal travel documents to Hong Kong on behalf of a friend there. I was told that an "EEI" number had to be obtained for any shipment to China. Never heard of this before! But the staffer said they wouldn't ship without it and declined to offer much further information or assistance. I went away and did some research and an EEI does NOT seem to be required for personal documents or non-technical papers unless the value is over $2500. There was no reason why FedEx should have given me this runaround. I called DHL in Madison (a new office on W. University) and they said, "No, that EI requirement is not an issue in your case." So DHL got this business and will in future because FedEx employees ought to know the rules better than this and stop wasting people's time.
TT
Travelog4723
Jan 31, 2026
1.0
I use fedex particularly at Mineral Point Rd Madison WI location on Wed Jan 28, 2026. They told me the package will be delivered on Friday at 8pm. My brother in law was waiting for delivery (singature required) instead of sleeping because he works night shift but delivery was changed to Monday. .
I use fedex for fast delivery but it is NOT FAST AT ALL!!! SO UNRELIABLE! and you are paying triple compared to sending it via regular mail.
YC
Yeong Nae Chae
Jan 21, 2026
1.0
Since when did stores value and reward online shoppers sitting on their butts ordering on their cell phones or computers, while ppl that physically drive to the locations to ask for a service get charged more? I asked for a standard poster to be made in 2hrs, but they tried to tack on a $15 rush fee; they weren't doing anything, there was only one other customer and no one else in the store. Provided there may have been other online jobs that were submitted or requested. I was told fees are waived when ordering online.
They don't want my money, that's perfectly fine. I was happy to give them business, but I guess getting paid not to do anything is more their forté. The older white lady made it quite clear and justified that online customers have more priority and perks over ppl that try to come in to the store. The younger Asian lady was very kind and tried to be
accommodating.
Im giving one star bc I didn't get a chance to even place an order wo the older lady yapping at me.
WT
Walt Treat
Jan 12, 2026
5.0
Jermaine, the Assistant Manager, was extremely helpful with my scanning questions!
Frequently Asked Questions About FedEx Office Print & Ship Center
What services does FedEx Office Print & Ship Center in Madison offer?
FedEx Office Print & Ship Center offers printing, shipping, copying, digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding services.
What products can I get printed at FedEx Office Print & Ship Center?
You can print business cards, flyers, brochures, manuals, booklets, newsletters, banners, posters, specialty prints, canvas prints, yard signs, metal signs, plastic signs, lettering and decals, vehicle magnets, cards, and calendars.
What are the business hours for FedEx Office Print & Ship Center?
Monday through Friday, it's open from 8:00 AM to 7:00 PM; Saturdays from 9:00 AM to 6:00 PM; and Sundays from 12:00 PM to 6:00 PM.
Where is FedEx Office Print & Ship Center located in Madison?
It is located at 7805 Mineral Point Rd, Madison, WI 53717, United States.
What payment methods are accepted at FedEx Office Print & Ship Center?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is there in-store pickup available at FedEx Office Print & Ship Center?
Yes, in-store pickup and in-store shopping are available.
Can I use FedEx Office Print & Ship Center's services to get a passport photo?
Yes, they offer passport photo services along with visa and passport office services.
What nearby fitness centers can customers visit when coming to FedEx Office Print & Ship Center?
Nearby fitness options include Orangetheory Fitness Madison West, E.T. Fitness, and Transformation Center, perfect for working out before or after your visit.
Are there nearby dining options close to FedEx Office Print & Ship Center?
Yes, nearby restaurants such as Toppers Pizza and Firehouse Subs offer convenient dining options for customers before or after visiting.
Where can customers find banking and financial services near FedEx Office Print & Ship Center?
Customers can visit BMO Harris Bank, BMO Bank N.A Branches, Western Union, and Hegg Accounting for banking, money transfer, and financial services nearby.
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Certified March 01, 2026Yext Knowledge Graph
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