United States Postal Service

3.1
47 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 672 W Main St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
672 W Main St, Lake Geneva, WI
53147, United States

Hours

Reviews

3.1
47 reviews
5 stars
22
4 stars
3
3 stars
0
2 stars
2
1 star
20
  • UT
    Up Town
    Dec 6, 2025
    5.0
    I can't speak for other Post Office. But here in leak, Geneva Wisconsin, our postal service is excellent. They're very helpful when you walk through the window. They ask you if you don't know what to do. And how to do it? They will inform you step-by-step very patient with you. So be kind to them when you walk through the window. They're under a lot of stress. Sometimes, you know, so be nice. I was shipping a package to a well that doesn't matter. And I had to put it in a different box. Now I thought I secured it properly in the box that I had it in, but a pond delivery. It was fragile and everything in it was broken now. It's not the postal service's fault. I don't know whose fault it is. But lucky for me, I had an insurance on it. So I do recommend getting insurance. If you're shipping stuff on the flip side of that, you have to have your receipt. And the item in question Because you have to show them that everything's broken. So if someone receives it and is broken and they tossed it well, so is your insurance. So keep the receipt, keep the item in question. You'd be refunded. I think, pretty sure, you should be.
  • DC
    DLC Cottingham
    Nov 18, 2025
    1.0
    Why do you JAM a large Amazon bag into my mailbox? I had cookies jammed into the mailbox. Outside bag was tore, inside the cookie box was tore open and cookies fell out. I don’t think it’s Amazon. It’s USPS that doesn’t want to take the time drive up my driveway. Delivered on November 8th and opened yesterday.
  • AK
    A K
    Mar 28, 2019
    1.0
    Every time the plows knock over my mailbox, they say they'll re-deliver my mail and packages and never do then end up losing them and I end up going back for days on end to figure it out. Happened the last 3 years in the winter. They also need to learn customer service skills!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.