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Visit your local Post Office™ at 49 E Adams St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
The staff at this location recently changed and we understand that. But we no longer have the polite, educated and most importantly experienced staff. Even though my business is a walking distance from this post office(and i have always used it), I am now forced to take my otherwise regular business mailing operations to the other Post Office location in Wisconsin Dells(now driving distance). The "situation" i was put through today at this Lake Delton post office location meeting unnecessary attitude, incompetency and refusal to understand in professional manner when you(staff) are doing something wrong as an employee, was of course processed smoothly at the Wisconsin Dells post office, EXACTLY as per our normal and previous USPS handing experience (in both places). I was completing the same operation that I normally do as part of my business daily routines for years and yet it did not go smooth this time at the Lake Delton Post Office with the new staff. Again, We understand that staff is new and nothing wrong with that. We are all new at some point somewhere. But if there is a problem that the staff experiences due to lack of knowledge/training, then work proactively to find a solution on the spot. Step back and take a breath...Nobody is rushing you nor timing you to process mail quick. Refusal to admit an error, attitude, banging the computer screen and responding "i don't know, i don't know, i don't know" to simple questions, returning the mail to the customer and telling them "try something/somewhere else" ???...is just not the way to appear in a Customer Service environment. If you are new and make a mistake, accept it, look deeper and correct it with a smile. No pressure given. The customer will understand ALWAYS and will rather accept it with a sense of humor together with you. CRM training! If you don't know something, ask and seek additional information as possible. These are simple tasks in our lives. Like i said, my mail was accepted and easily processed 30 minutes later, EXACTLY as per my expectations with the Wisconsin Dells Post Office location. Zero issues there and no problems whatsoever in a less than a minute. Therefore the mistake was OBVIOUSLY caused by the Lake Delton Post office staff being not familiar with the USPS processing system! Attitude was NOT needed nor helpful in this situation. We will NOT return to the Lake Delton Post Office desk in the forceable future. Thank you for your time reading this!
JM
Jackie Marti
Dec 2, 2019
5.0
These ladies are amazing and super friendly. I laugh so hard every time I go in there. They go above what is expected of them. I thank all of you for being so welcoming.
AS
Art Steinmeier
May 17, 2019
5.0
Great personnel. It's a pleasure dealing with them.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 49 E Adams St?
You can send mail and packages, get money orders, rent PO Boxes, apply for passports, buy gift cards, and more at this location.
Can I apply for a U.S. passport at this Post Office?
Yes, this location accepts first-time passport applications and most can take your passport photo. Make sure to complete and print the application form before visiting.
Do I need an appointment for passport services here?
Most passport services require scheduling an appointment online, though limited walk-in hours may be available at select locations.
What are the operating hours of this Post Office?
Monday through Friday, it's open 9:30 AM to 12:30 PM and 1:30 PM to 4:30 PM. On Saturdays, it's open 9:30 AM to 11:00 AM. It is closed on Sundays.
How can I reserve a PO Box at this location?
You can reserve a PO Box online at https://www.usps.com/manage/po-boxes.htm and follow instructions to complete setup in person at the Post Office.
Does the Post Office lobby offer after-hours access to PO Boxes?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary, so it's best to check directly with this Post Office.
Is there a nearby bank where I could handle finances after visiting the Post Office?
Yes, Bank of Wisconsin Dells is nearby where you can handle banking and mortgage needs after your visit.
What nearby restaurants can I visit around the Post Office?
Nearby options include HuHot Mongolian Grill for Asian cuisine, Brat House Grill for barbecue, MrBeast Burger for burgers, Domino's Pizza, and KFC for fast food.
Are there landscaping and gardening services close to the Post Office?
Yes, Wisconsin Landscaping and Garden Center and MH Landscaping LLC are nearby, offering landscaping and gardening services.
Where can I find nearby real estate services after my visit to the Post Office?
Nearby real estate agents and services include Sand County Service, REMAX Preferred: Wisconsin Dells, Alina Gorsuch Real Estate, Berkshire Hathaway HomeServices Local Realty, and Natalia Kasianova - Your Local Real Estate Group.