The UPS Store

Reviews

• CC

  Cyndy Chenier

  Apr 27, 2026
  5.0
  In and out !!
• JC

  Josh Caldwell

  Mar 21, 2026
  1.0
  Rude people and parking is terrible. Really wish there was a different option in the LA Crosse area.
• GM

  Gabby McDuffie

  Mar 10, 2026
  1.0
  Nothing is ever on time. Multiple times they have delivered my packages to the wrong address. Overnight shipping takes over a week. (So you're paying overnight shipping fees for nothing) When you try to call for help they give you a wait time but never call you back. I've never had this issue in other locations. I'm afraid of ordering or sending packages now because this place is absolutely worthless. Get it the together and do your jobs and quit negatively impacting people's lives by making it more stressful.
• MM

  MC7473

  Mar 2, 2026
  1.0
  I wish Amazon had a different option for free returns besides UPS. Every time I come here—which isn’t often, I’ve only returned maybe 5 items ever—the guy at the desk (dark hair, maybe 5’11) is so rude. He really needs a different job. Maybe one where he doesn’t have to talk to people. He’ll ask a question really fast like I’m supposed to understand what he’s saying, “y’see’f’that?” Pardon me? “y’see’f’that?” (still working it out)… “a receipt?” “Do I HAVE a receipt?” Thinking he wants me to show a return request or something so I start to pull my phone out. “No! A receipt! For when it’s dropped off!” Oh. “No thanks.” I honestly don’t even know if I wanted one. I just wanted to get out of there by then. He grabs the box and scans it. I have no idea if he needs anything else from me. He said, “that’s it.” Oh. Ok. I turned and left. This was early in the morning and it wasn’t busy, so I’m not sure what was in his craw. All he had to do was say, “Good morning! How can I help you today?” “I need to return this to Amazon.” “Ok. Do you need a receipt?” “Um, I don’t think so, thanks.” “Ok! We’ll get it out then! You’re good to go!” “Ok thank you!” “Yep! Have a good day.” “Thanks! You too!” How difficult is that to make someone not feel like not only an idiot, but just crappy after coming off a long overnight shift? I see in previous review posts people have complained about rudeness at this store—months ago—the store owner responds but clearly nothing is being done about it.
• JB

  Jon Beagle

  Jan 7, 2026
  5.0
  It was a quick smooth experience. The service was easy and quick.

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