United States Postal Service

2.7
117 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 425 State St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
425 State St, La Crosse, WI
54601, United States

Hours

Reviews

2.7
117 reviews
5 stars
40
4 stars
11
3 stars
2
2 stars
4
1 star
60
  • JW
    John Wade
    Oct 21, 2025
    5.0
    Brock was very helpful. Also his mustache is fantastic.
  • RC
    Randy Crafmen
    Sep 25, 2025
    1.0
    I understand that everyone can have a bad day, but the customer service I experienced at the UPSP store was unacceptable. I don’t visit this store frequently, so I was surprised by my experience. When I walked in around 8:15 AM, I noticed that the counter was closed. An employee named Brock was setting up the sign in the hallway. I greeted him and politely asked what time the counter would open. Unfortunately, he rudely responded, "We open at the time we always open," and walked away angrily. Since I don’t come here every day, I found this response completely unprofessional. Later, when the counter finally opened and it was my turn in line, I approached Brock. He immediately directed me to use the next window and said, "Excuse me, I'm busy." He then told me to wait in line again for the next available employee. This level of service is completely unacceptable, and I was on the verge of losing my patience. All I wanted was basic customer service, which is clearly lacking in this establishment. This is something they definitely need to improve.
  • KM
    Kat McAleer
    Jul 17, 2025
    5.0
    Nothing wrong
  • RB
    Robert Bilby
    Jan 2, 2022
    5.0
    The city of La Crosse US postal service does an outstanding job of handling a great deal of mail. The staff at the post office is well-informed, helpful, and friendly. Those who deliver to our neighborhood also do a great job. I have sent packages to various states near and far many times over the years and never has the USPS messed up a delivery. From what I have read compared to mail delivery in European countries the USPS is both more efficient and less expensive. If there is an occasional mistake, I suggest that we consider the thousands of times over the years that the work is error-free, and have a little gratitude.
  • SS
    SHOOTERSBARLACROSSE
    Nov 9, 2020
    5.0
    The hard working kind postal workers of La Crosse are a terrific asset to our Downtown & community.However dont be like me and bring in a bunch of ebay stuff to have shipped at 1 minute to 5pm on friday afternnoon Even under those circumstances the sharp witted friendly staff have always been courteous,& helpful to me,my wife and daughter.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.