Business Details
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Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 5605 Sheridan Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
2.6
126 reviews
5 stars
40
4 stars
8
3 stars
5
2 stars
3
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported rude and unhelpful interactions, particularly with management.
Long Wait Times
Numerous reviews highlighted consistently long lines and insufficient staffing, leading to frustrating wait times for customers.
Package Handling Issues
A significant number of customers experienced problems with package delivery, including lost items, damaged packages, and misdeliveries.
Incompetence
Several reviews pointed to a lack of competence among staff, particularly in handling complex issues and providing accurate information.
Facility Condition
The post office building was noted for its unique and historic charm, but some customers mentioned it felt neglected and under-resourced.
- JTJosh Tipton (Tip)Nov 7, 20251.0Awful, they’ve had my package for 7 days now. Won’t deliver it. Won’t take it off route for me to pick up, when I’ve requested to do so. Haven’t gotten mail in 8 days. There terrible
- NENathaniel EricksonOct 6, 20251.0Avoid at all costs. Much better off going to Hwy E Post office or Pleasant Prairie location, even if it’s a little out of the way. For starters, the line is usually out the door. A couple of times, when having to deal with the manager/supervisor at this location for slightly more complicated issues such as intercepting a package, the incompetency is very obvious and almost laughable. It’s not difficult to see why this place runs so poorly after dealing with the person who runs it. I’ve been to every post office in town dozens of times each and would give 5 stars to both of the other ones. The only reason this location deserves even a single star is that some of the staff is great and the building is old and unique/cool.
- LOLouis OlsenJan 24, 20251.0Never go to this location. Go to the one in Pleasant Prairie. This place will let you stand in line for 30 minutes, not acknowledge your existence once, while at the same time teaching adults how addresses work. Also, get someone who speaks Spanish. Half your customers are Spanish speakers and you don’t have one person on staff to speak Spanish with them? No wonder the line is always out the door. If you have nothing but time on your hands and love waiting in line, this is the post office for you.
- ANAlexis NicolasDec 2, 20245.0Fast, efficient, and great customer service!
- NWNat WashkoJan 10, 20171.0Absolutely horrible! I was told by my tracking that I received my package when I never did so I contacted the post office like the website told me to first. I had to call 3 times in order for someone to pick up, and when they did, they were busy so they asked for my number and said theyd call me back later. In which they never did. Day 2, called them again, they asked for my address and my tracking number and so I gave it to them. Was told to wait a moment, waited 5 min and then I get hung up on and never heard from them again. I'm very pissed that they wouldn't give me an answer or response. Worst post office.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 5605 Sheridan Rd offer?
This location offers mailing and shipping services, money orders, Post Office boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications. You should complete and print your passport application form before applying, and appointments are recommended.
Do I need an appointment for passport services at this location?
Most passport services require an appointment scheduled through the online scheduler. Limited walk-in passport hours are available at select locations.
Does this Post Office provide passport photo services?
Yes, they offer passport photo services, but you'll need to make an appointment using the online scheduler.
What are the operating hours of the United States Postal Service at 5605 Sheridan Rd?
The Post Office is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 3:00 PM, and closed on Sundays.
Can I rent a PO Box online for this location?
Yes, you can search for available PO Boxes and reserve one online. Instructions for completing your setup in person will be provided after reservation.
Is there 24/7 access to PO Boxes at this facility?
Most USPS locations, including this one, offer 24/7 lobby access to PO Boxes but hours may vary, so verify with the local Post Office.
What nearby places can I visit when I come to this Post Office?
Nearby attractions include the Civic Center Historic District and Civic Center Park, where you can explore local history and enjoy outdoor activities before or after your visit.
Are there nearby dining options around the Post Office at 5605 Sheridan Rd?
Yes, From Scratch Bakery and Cafe and The 1844 Table & Mash offer dining options close to the Post Office for a convenient meal.
How can nearby transit or locations help me visit the Post Office?
Nearby landmarks like the Kenosha Postal Employees Credit Union and other USPS branches can help orient you. Additionally, local community spots such as Go Downtown Kenosha make accessing the area easy and enjoyable.