Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3628 in Janesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Mile South From Highway 14 And 26.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
131 reviews
5 stars
84
4 stars
6
3 stars1
2 stars1
1 star
39
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and efficient, although there are some reports of rude behavior from certain employees.
Efficiency
Many customers appreciate the quick service, even during busy times, with several noting that lines move quickly.
Parking Issues
A common complaint is the difficult parking situation, which often leads to frustration for customers trying to access the store.
Mixed Experiences
While many reviews highlight positive experiences, there are significant mentions of poor service and issues with package handling, leading to a mixed overall impression.
- CLCorrine LangstonJan 5, 20265.01/5/26 Returning an item to Amazon. Kate waited on me and I was very impressed with her service and kindness. The store was crazy busy and she took the extra time I needed to help me out with my return. Customer service is not always an easy job but, Kate’s 5-star service and grace was much appreciated!
- TTTimJan 3, 20261.0I'm starting to think they have employees here stealing packages or somethings up. Tracking will say that it gets to this location, it's out for delivery, then the truck just sits at this location and doesn't move. Then magically the orders lost. It's happened 3 times now.
- DBDarin BrousilNov 11, 20255.0I just wanted to say that every time I go to the UPS store there in Janesville, Wisconsin Everyone is so polite, they always have a smile asking how your day is They’re quick sometimes I’ve been there where there’s a line and even though there was a line of eight people it took less than four minutes to be waited on. If anybody lives in Jainesville and has been there, they’ll no one understand how wonderful they are Thank you to the UPS store in Jainesville on Milton
- TPTim PeekNov 7, 20255.0The staff at this store is amazing. I had a fall outside the store and they focused on me and their business. What a great team.
- DSDee SmithOct 23, 20255.0The staff is friendly. They have a treat for my kiddos every once in a while. They keep the lines moving and are usually pretty patient even during the holidays. Only down side is the parking. It can be very difficult to get a spot to park. It's even more difficult to sometimes get out of the spot due to everyone waiting for a spot.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3628 in Janesville offer?
The UPS Store #3628 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.
What are the regular business hours of The UPS Store #3628 during weekdays?
The store is open Monday through Friday from 8:00 AM to 6:30 PM.
Is The UPS Store #3628 open on weekends?
Yes, the store is open on Saturdays from 9:00 AM to 3:00 PM and on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store #3628 observe any holiday closures?
Yes, the store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. Please check their website for updated holiday hours.
What payment methods are accepted at The UPS Store #3628?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #3628 located?
It is located at 2811 Milton Ave, Janesville, WI 53545, half a mile south from Highway 14 and 26.
Can I ask for packing supplies and moving boxes at The UPS Store #3628?
Yes, they offer office products, mailing supplies, moving boxes, and stamps & postage among their products.
What nearby places can I visit when I come to The UPS Store #3628?
Nearby, you can visit Panera Bread for a cafe or bakery experience, Grand Nails & Spa for beauty services, and Western Union for money transfer services.
How can nearby transit or rental services help me get to The UPS Store #3628?
Enterprise Rent-A-Car nearby offers car and truck rentals, and Janesville Limousine provides limo and airport shuttle services to help you reach the store conveniently.
Are there other professional services near The UPS Store #3628 that could be useful?
Yes, nearby services include The Payroll People for financial services, Shred Nations for shredding, and uBreakiFix for electronics and computer repair.