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The UPS Store #3628 in Janesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Mile South From Highway 14 And 26.
The staff is frequently praised for being friendly, helpful, and efficient, providing excellent service even during busy times.
Parking Issues
Many customers expressed frustration with the limited parking availability, often leading to difficulties accessing the store.
Mixed Experiences
While most reviews highlight positive interactions, there are notable complaints about rude staff and inconsistent service, particularly regarding Amazon returns.
Efficiency
Despite long lines, customers often report quick service and efficient handling of transactions.
NL
Nick Lynch
Feb 17, 2026
5.0
Had a great experience here again. Showed up late in the day to ship a package next day early AM to Connecticut for work. Very important package I needed to send to a customer last minute. Needed to ship to a resort which can always be interesting. Two managers stepped in, giving me advice on how to get it there, how to make sure it doesn’t get lost at the resort and how to make it as cost effective as possible. Package arrived on time to the recipient and made their day. The employees at the store are knowledgeable and always working hard!
SB
S B
Feb 12, 2026
5.0
Kate waited on me. Very helpful and pleasant.
RG
Rye Guy
Feb 10, 2026
1.0
Never use this company again. Package was late 6 times. I could have walked it to my destination faster. 0 stars
BS
Brad Springbrum
Feb 6, 2026
1.0
I was having trouble with my shipping labels. I really needed help. Store had no patience. I told them I was working on it. Very tiny store. It was extremely busy with no where to stand. Thanks for treating me like a criminal. Lost my business. Kindness and patience go a long way.
JI
J. Israel
Feb 6, 2026
5.0
Ironically, I went to FEDEX earlier today and the lady behind the desk had a very nonchalant uninformative attitude 😒. I needed to ship frozen food for the first time ever and i dont know what to do or where to start. I understand they are not a "packaging" center after speaking to her manager, however you still need be able to inform and direct individuals who need it.
So I drive around the corner to UPS it was the complete opposite service. The man working in packaging was extremely informative and knowledgeable, therefore gaining my business just like that! Just do your job, and make your life easier 🤦🏽♂️ so thanks UPS!
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3628 in Janesville offer?
The UPS Store #3628 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.
What are the regular business hours of The UPS Store #3628 during weekdays?
The store is open Monday through Friday from 8:00 AM to 6:30 PM.
Is The UPS Store #3628 open on weekends?
Yes, the store is open on Saturdays from 9:00 AM to 3:00 PM and on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store #3628 observe any holiday closures?
Yes, the store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. Please check their website for updated holiday hours.
What payment methods are accepted at The UPS Store #3628?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #3628 located?
It is located at 2811 Milton Ave, Janesville, WI 53545, half a mile south from Highway 14 and 26.
Can I ask for packing supplies and moving boxes at The UPS Store #3628?
Yes, they offer office products, mailing supplies, moving boxes, and stamps & postage among their products.
What nearby places can I visit when I come to The UPS Store #3628?
Nearby, you can visit Panera Bread for a cafe or bakery experience, Grand Nails & Spa for beauty services, and Western Union for money transfer services.
How can nearby transit or rental services help me get to The UPS Store #3628?
Enterprise Rent-A-Car nearby offers car and truck rentals, and Janesville Limousine provides limo and airport shuttle services to help you reach the store conveniently.
Are there other professional services near The UPS Store #3628 that could be useful?
Yes, nearby services include The Payroll People for financial services, Shred Nations for shredding, and uBreakiFix for electronics and computer repair.
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