Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #3628 in Janesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Mile South From Highway 14 And 26.
Details
- DeliveryNot available
Location
Hours
Reviews
3.7
127 reviews
5 stars
81
4 stars
6
3 stars1
2 stars1
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently described as friendly, helpful, and efficient, providing positive experiences for many customers.
Parking Issues
Multiple reviews highlight significant difficulties with parking, often leading to frustration for customers trying to access the store.
Inconsistent Experiences
While many customers report excellent service, there are notable complaints about rude staff and poor handling of customer issues, indicating inconsistency in service quality.
Amazon Returns
The store is recognized as a convenient location for Amazon returns, with a simple process that many customers appreciate.
Management Concerns
Several reviews mention issues with management, including unprofessional behavior and lack of support for staff, which negatively impacts customer experiences.
- DBDarin BrousilNov 11, 20255.0I just wanted to say that every time I go to the UPS store there in Janesville, Wisconsin Everyone is so polite, they always have a smile asking how your day is They’re quick sometimes I’ve been there where there’s a line and even though there was a line of eight people it took less than four minutes to be waited on. If anybody lives in Jainesville and has been there, they’ll no one understand how wonderful they are Thank you to the UPS store in Jainesville on Milton
- TPTim PeekNov 7, 20255.0The staff at this store is amazing. I had a fall outside the store and they focused on me and their business. What a great team.
- DGDora GemOct 27, 20255.0Fast, friendly staff.
- DSDee SmithOct 23, 20255.0The staff is friendly. They have a treat for my kiddos every once in a while. They keep the lines moving and are usually pretty patient even during the holidays. Only down side is the parking. It can be very difficult to get a spot to park. It's even more difficult to sometimes get out of the spot due to everyone waiting for a spot.
- AZAri ZimbricOct 14, 20251.0Horrible customer service. The associate wouldn’t let me get a word in and kept cutting me off in the middle of a sentence. Gross behavior.
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #3628 in Janesville offer?
The UPS Store #3628 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.
What are the regular business hours of The UPS Store #3628 during weekdays?
The store is open Monday through Friday from 8:00 AM to 6:30 PM.
Is The UPS Store #3628 open on weekends?
Yes, the store is open on Saturdays from 9:00 AM to 3:00 PM and on Sundays from 10:00 AM to 3:00 PM.
Does The UPS Store #3628 observe any holiday closures?
Yes, the store is closed on certain holidays including November 27, December 25, December 31, January 1, and January 19. Please check their website for updated holiday hours.
What payment methods are accepted at The UPS Store #3628?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Where is The UPS Store #3628 located?
It is located at 2811 Milton Ave, Janesville, WI 53545, half a mile south from Highway 14 and 26.
Can I ask for packing supplies and moving boxes at The UPS Store #3628?
Yes, they offer office products, mailing supplies, moving boxes, and stamps & postage among their products.
What nearby places can I visit when I come to The UPS Store #3628?
Nearby, you can visit Panera Bread for a cafe or bakery experience, Grand Nails & Spa for beauty services, and Western Union for money transfer services.
How can nearby transit or rental services help me get to The UPS Store #3628?
Enterprise Rent-A-Car nearby offers car and truck rentals, and Janesville Limousine provides limo and airport shuttle services to help you reach the store conveniently.
Are there other professional services near The UPS Store #3628 that could be useful?
Yes, nearby services include The Payroll People for financial services, Shred Nations for shredding, and uBreakiFix for electronics and computer repair.