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The UPS Store

3.7
(137 reviews)

Business Details

2811 Milton Ave, Janesville, WI
53545, United States
(608) 757-0409
https://locations.theupsstore.com/wi/janesville/2811-milton-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #3628 in Janesville offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 1/2 Mile South From Highway 14 And 26.

Details

  • DeliveryNot available

Location

The UPS Store
2811 Milton Ave, Janesville, WI
53545, United States

Hours

Reviews

3.7
137 reviews
5 stars
88
4 stars
7
3 stars
1
2 stars
1
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently praised for being friendly, helpful, and efficient, providing excellent service even during busy times.

Parking Issues

Many customers expressed frustration with the limited parking availability, often leading to difficulties accessing the store.

Mixed Experiences

While most reviews highlight positive interactions, there are notable complaints about rude staff and inconsistent service, particularly regarding Amazon returns.

Efficiency

Despite long lines, customers often report quick service and efficient handling of transactions.
  • NL
    Nick Lynch
    Feb 17, 2026
    5.0
    Had a great experience here again. Showed up late in the day to ship a package next day early AM to Connecticut for work. Very important package I needed to send to a customer last minute. Needed to ship to a resort which can always be interesting. Two managers stepped in, giving me advice on how to get it there, how to make sure it doesn’t get lost at the resort and how to make it as cost effective as possible. Package arrived on time to the recipient and made their day. The employees at the store are knowledgeable and always working hard!
  • SB
    S B
    Feb 12, 2026
    5.0
    Kate waited on me. Very helpful and pleasant.
  • RG
    Rye Guy
    Feb 10, 2026
    1.0
    Never use this company again. Package was late 6 times. I could have walked it to my destination faster. 0 stars
  • BS
    Brad Springbrum
    Feb 6, 2026
    1.0
    I was having trouble with my shipping labels. I really needed help. Store had no patience. I told them I was working on it. Very tiny store. It was extremely busy with no where to stand. Thanks for treating me like a criminal. Lost my business. Kindness and patience go a long way.
  • JI
    J. Israel
    Feb 6, 2026
    5.0
    Ironically, I went to FEDEX earlier today and the lady behind the desk had a very nonchalant uninformative attitude 😒. I needed to ship frozen food for the first time ever and i dont know what to do or where to start. I understand they are not a "packaging" center after speaking to her manager, however you still need be able to inform and direct individuals who need it. So I drive around the corner to UPS it was the complete opposite service. The man working in packaging was extremely informative and knowledgeable, therefore gaining my business just like that! Just do your job, and make your life easier 🤦🏽‍♂️ so thanks UPS!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #3628 in Janesville offer?

The UPS Store #3628 provides expert packing, shipping, printing, document finishing, mailbox services, notary, shredding, and faxing services.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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