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Visit your local Post Office™ at W3290 US Highway 18 to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
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- HGHanna GrayJan 2, 20261.0I was only in this post office once looking to open a PO Box, and the postmaster Michelle changed my mind instantly. She was not only hostile, but was talking down at me as if I was a child as if I had never rented a P.O. Box. Newsflash, I haven’t and was simply inquiring on the process, however, she ultimately changed my mind after my interaction with her. I’ve never experienced this at a post office as I am there often for work errands, and even the Madison, WI. clerks who have 5x the amount of customers are a million times nicer than her. I would suggest that she take some form of Customer service training course to correct this behavior as it seems she cannot answer a simple question without being incredibly rude.
- JWjohn wolffDec 12, 20251.0So besides being open a few hours a day I have to take off of work to get my mail because Jefferson county Wisconsin hwy department hits my mailbox every snow fall. My mailbox is actually further from the road than regulations fyi. The road widthhas been increased 2 times now and the ditch where my mailbox post is to go is literally straight up and down. The old batch of workers can't understand like I do that there is no reason the plow has to take my box down. New batch lady says I am suose to go get a 5 gallon bucket and mount my mailbox in that from home depot. Shut me down and was so rude because she is assuming a situation instead of boots on the ground. Now my post office is rude and I can't receive mail during the winter. Think about that
- BHBraden HendrickDec 8, 20241.0Postmaster Michelle should not be employed in any public service. Won't let my employee leave his own house to get to work. Absolutely ridiculous when half of the drive of the post office used isn't their own property. It's owned by the father of my friend yet they use his property without any repercussions. Very unprofessional behavior for a government ran building.
- MPMark PetersonNov 15, 20241.0Horrible experience here. Postmaster asked for my ID, I gave it to her and she literally threw it back at me saying “I can’t use this!” We changed our residency to Florida and my drivers license is Florida issued. Funny thing is she knows who I am because I’m there frequently. Now she has an expensive package at the post office, gave us notice to pick it up, but instructed the young man behind the counter to not give it to us without explanation. We’re being forced to pick it up on Saturday between 08:00 and 09:30. Horrible experience nearly everyone I go there.
- JHJim HammondsAug 23, 20241.02nd worst service I ever received by the USPS. The customer service rep working in the building was extremely rude and disrespectful.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
Where is the United States Postal Service located?
It is located at W3290 US Highway 18, Helenville, WI 53137, United States.
What are the regular operating hours of this USPS location?
This USPS location is open Monday through Friday from 8:00 AM to 12:00 PM and on Saturday from 8:00 AM to 9:30 AM. It is closed on Sundays.
Can I apply for a passport at this postal office?
Yes, this USPS location accepts first-time passport applications and can also take your passport photo by appointment.
Do I need an appointment for passport services here?
Most passport services require an appointment using the USPS online scheduler, though limited walk-in hours may be available at select locations.
How much does a passport photo cost at this USPS?
The current fee for a passport photo at USPS is $15.
Can I rent a PO Box at this location, and how can I do it?
Yes, you can reserve a PO Box online at USPS's website and complete the setup in person at this location with proper ID.
Is there 24/7 access to PO Boxes at this post office?
Most USPS locations offer 24/7 access to PO Boxes in the lobby, but access hours may vary. Please check with this local office for specific lobby hours.
What nearby places can I visit before or after stopping at USPS?
Near this USPS location, you can visit places such as St. Peter's Helenville church, Helenville Community Park, and enjoy dining at Wingin' It restaurant or B's Cheers 'n Beers bar.
Are there convenient fuel or automotive services near the USPS office?
Yes, nearby you will find BP gas stations, Kings Lube - Amsoil for automotive parts, and Lemke Motorsports for automotive supplies and hardware.
Where can I find other community services near the USPS office?
Nearby community services include Helenville Fire Department and St. Peter's Lutheran School and Early Learning Center, supporting local needs.