United States Postal Service

2.7
88 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 1950 Cofrin Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1950 Cofrin Dr, Green Bay, WI
54302, United States

Hours

Reviews

2.7
88 reviews
5 stars
31
4 stars
5
3 stars
2
2 stars
3
1 star
47
  • LA
    Laura Allen
    Dec 26, 2025
    1.0
    We had a Christmas box sent to us by our aunt and uncle. The post man accidentally delivered it to the wrong address, he apologized and felt horrible. He went back to the house and the owner denied having it... SHE STOLE OUR CHRISTMAS GIFTS! We tried to get the Postal Manager involved and he basically said they are dropping it. What happened to, it's a Federal Crime!!!! We are getting the Postal Inspector involved. My aunt and uncle are on fixed incomes, and this is not OK. Shame on the Post Office!!!
  • JA
    John Aquino
    Dec 5, 2025
    1.0
    I would have given ZERO stars if that was an option. I purchased an item from someone on eBay who uses this post office. The seller claimed to have handed a pre-paid label parcel to a mail carrier he wasn't familiar with. The seller had a good track record on eBay so I believe the seller did hand off the package - the seller SHOULD have gone directly to the post office. Apparently, this mail carrier NEVER scanned in the item - I have since learned the carriers are under NO obligation to scan items they pick up from customers. Because it wasn't scanned by the carrier, and apparently never scanned at this post office, the paid-for package DISAPPEARED. It was likely stolen by someone in the postal system. The clerk at this post office never bothered to answer his phone for three days. I received a call ONLY because I had filed a complaint higher up the food chain in the USPS. PAY ATTENTION: if an item is taken into the USPS system and not scanned, there is NOTHING they can do to try to locate the package. The postal service has no way of tracking an unscanned item, and the carriers who pick up parcels ARE NOT REQUIRED TO SCAN THE PACKAGES THEY ACCEPT. Unless you can prove you handed off a parcel to a carrier you have ZERO recourse if it wasn't scanned in and can't be located. Imagine an Amazon driver pulling something like this - it would NEVER happen. I don't know what passes for competence out of this post office, but if you're going to ship something do NOT rely on the carrier to DO THEIR JOB.
  • AA
    Anelise Alexander
    Dec 4, 2025
    5.0
    It’s a post office just any other post office. The service was good
  • HH
    Hadley Hansen
    Oct 29, 2025
    1.0
    They did not deliver my mail and marked my address as vacant when it is not. Then they did not hold my package at the center they immediately sent it back to the shipper in a different state. The front desk lady did nothing to help with this issue and stated it was my fault the packages wasn’t delivered correctly like that makes any sense? Completely unprofessional and frustrating.
  • BS
    Bill Shober
    Oct 4, 2025
    5.0
    Great customer service.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.