United States Postal Service

2.3
61 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at W156n11301 Pilgrim Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
W156n11301 Pilgrim Rd, Germantown, WI
53022, United States

Hours

Reviews

2.3
61 reviews
5 stars
15
4 stars
5
3 stars
0
2 stars
3
1 star
38
  • ZU
    Zak Ulsberger
    May 2, 2024
    5.0
    I had a package that was lost in transit and shipped to the wrong address in my neighborhood, I went to my local Germantown post office and was assisted by Gregory who is a awesome guy, He asked me if I could get him a tracking number, Later in the day from work I called to inform them of the tracking number and talked to a wonderful young lady named Kristen, She took my info and heard me out on my dilemma and said she would call and let me know what transpired, A hour or so later this young lady called and said she went and retrieved my goods and put them by my door!!! This lady is a absolute angel and went above and beyond the call of duty to help me, I have no words and just can not get over her kindness and professionalism, Kristen deserves a medal for just being so awesome, This was a expensive order I thought was lost and because of her it is safe! My heart is elated, Huge hugs young lady, You rock Kristen, The world needs more people like you in it....
  • TK
    Thomas Klar
    Jul 15, 2020
    1.0
    so far my package has sat there for 5 days and has not been moved. what is going on??
  • EV
    Emily VandenHeuvel
    Nov 28, 2018
    5.0
    Dropped off my packages early in the morning and the man working was incredibly nice! It was a quick and painless process. Also a huge plus that they’re open early in the morning for drop offs!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.