United States Postal Service

4.4
41 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 13425 Watertown Plank Rd to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
13425 Watertown Plank Rd, Elm Grove, WI
53122, United States

Hours

Reviews

4.4
41 reviews
5 stars
35
4 stars
0
3 stars
0
2 stars
0
1 star
6
  • MS
    Maggie Schmit
    Dec 23, 2025
    5.0
    The best experience I’ve ever had at a USPS office. They answered all my questions and helped me figure out the most cost effective way to send a package.
  • LD
    Lauren Dawley
    Dec 21, 2025
    5.0
    Unparalleled customer service. Thank you!
  • RB
    rachael baxter
    Dec 4, 2025
    5.0
    The lady's behind the counter are always so helpful. They got above and beyond ! Never lost a package !
  • TC
    Tom Conway
    Sep 6, 2025
    1.0
    Stopped by the Elm Grove post office for the first time and found a sign on the door saying it’s closed until further notice pending USPS approval. No choice but to give it one star since I couldn’t even get in. Hopefully it reopens soon and I can give it another try. In the meantime, I’ll keep going to the Brookfield location. Probably just bad timing on my visit.
  • MD
    My Doraemon
    Aug 20, 2025
    5.0
    I always had a very good experienced in this office. Specially the post master is very helpful! Worth coming back!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.