United States Postal Service

2.4
22 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2099 Mill St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2099 Mill St, East Troy, WI
53120, United States

Hours

Reviews

2.4
22 reviews
5 stars
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1 star
14
  • ER
    Elizabeth Rambo
    Aug 3, 2025
    1.0
    They lost my package and were not helpful at all. They told me to file a police report. I was supposed to have two packages dropped off on the same day one for my fiance and one for me. Yes they dropped off a package but it was not mine and they won't take responsibility for it because "the package was dropped off" great but it WASNT MINE.
  • JK
    Jason Krawczak
    Jul 22, 2025
    1.0
    Third time I had to sign for a letter and every single time the mail person never even comes to my door, the just drop a pink slip in the mailbox and eventually say the item was undeliverables. Once I chase the carrier down and blocked them in just to get the certified letter, but they'll deliver packages to my door just fine.
  • SH
    Shianne Hanson
    Jul 5, 2025
    1.0
    I’m very angry that my package wasn’t delivered today. I was all excited to get it and now you guys changed it til Monday
  • AH
    Andrew Hendrickson
    Sep 21, 2024
    1.0
    Absolutely suck. Twice in two weeks they lose my package. First one sent priority mail. Took 2 weeks to deliver because there machine tracked black tread marks across the shipping address. Then when they figured where the package was to go, they put the wrong zip code (hand written) on the package so it was shipped to wrong place. It finally made it to me in two weeks instead of the 3-4 days they guarantee. The next package, I shipped EXPRESS. Paid $48 this past Wednesday and it was shipped stating delivery for Friday. Tracking then said it would be Saturday, today. Saturday I'm informed it's still in Wisconsin at the same facility it was shipped from three days prior. It's EXPRESS for a reason USPS! It's important to get it there fast. Just lost a $1100 deal because of it. Customer is pissed! I'm pissed! Id give you a zero star if it were possible. Twice in two weeks you botched it.
  • LM
    Leonardo Marin
    Jul 2, 2024
    1.0
    Worst post office I ever encountered. Do you guys not know how to answer your phone ????

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.