United States Postal Service

3.5
21 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 401 E Wall St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 E Wall St, Eagle River, WI
54521, United States

Hours

Reviews

3.5
21 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
0
1 star
8
  • TR
    Tim R
    Oct 10, 2025
    1.0
    Extremely rude, unhelpful, utterly inept in the basic functions of their job. I’ve never had a single positive experience.
  • AM
    Angie McGuire
    Aug 28, 2025
    5.0
    The front counter staff is always friendly and helpful.
  • GG
    Garrett Goebel
    Aug 2, 2025
    1.0
    They were unable to deliver my packages and requested I pick them up from their branch. When I arrived there were unorganized packages everywhere behind the counter, after waiting about 15 minutes I was informed that they did not know where my packages where (within the back room - it was confirmed they were there) and that they would call me once located. The lady behind the counter did not care and acted like I was an inconvenience. I tried to show the tracking information which showed the packages were there at the branch and ready for pick up which she wouldn't take the time to look at. I was instructed to leave my phone number. That was on 7/5/25 and as of 8/2/25 they still have not been located and no communication. I am not one to leave poor reviews, typically only positive but the experience I had at this branch was very frustrating.
  • AG
    Art Glen
    Jul 23, 2025
    1.0
    Amazon shows package was left in mailbox, it wasn't. Update 11.11.25. Ordered a blender that came in the original box. Instead of leaving it by my door, they balanced it on top of my mailbox which is 50 yards away across the street. New level of trash employee.
  • AB
    A J B
    Nov 6, 2022
    5.0
    Donna is great!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.