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United States Postal Service

3.3
(23 reviews)

Business Details

401 E Wall St, Eagle River, WI
54521, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 401 E Wall St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
401 E Wall St, Eagle River, WI
54521, United States

Hours

Reviews

3.3
23 reviews
5 stars
13
4 stars
0
3 stars
0
2 stars
0
1 star
10
  • VG
    Veronica Glen
    Jan 6, 2026
    1.0
    Packages are always delivered several days after the date they say they will be. And there is always an excuse as to why it isnt them. When you go in to pick up packages bc its too inconvenient for them to manage they are rude and they dont give you all of them. Leaving you to have to return again. Beware and open the package to make sure you get all of them. Staff is extremely rude when you go in. I understand im apparently at the end of the route so this means I get shafted 90% of the time when they decide they are finished for the day, when the mail is delivered or not.
  • JS
    JD Smith
    Dec 4, 2025
    1.0
    Not a great location for postal services. I understand that the amount of mail and packages that comes into this location is way more than they can handle. It's apparent as any time you visit this location, packages are stacked everywhere and employees make it clear that you are being an annoyance. I can be understanding and kind about the situation but the continued rude and unhelpful behavior of the staff is something they CHOOSE to do. Apparently the Local Postmaster prefers to run this location in this manner. I have tried to track my mail numerous times that is not getting delivered to my home. I tried to get a PO box but none are available so I have to settle for the regular delivery. There is no problem with me getting tons of junk mail and mail for people who do not live at my address, but my bills, bank statements, etc. never seems to make it. All the postal work at the front desk will say is " is what it is and nothing can be done about it". I've asked to speak to supervisors, etc. but am denied. I get it. Do not use the Eagle River post office. Message received from your employees is loud and clear.
  • TR
    Tim R
    Oct 10, 2025
    1.0
    Extremely rude, unhelpful, utterly inept in the basic functions of their job. I’ve never had a single positive experience.
  • AZ
    Amanda Zwick
    Oct 27, 2023
    1.0
    I have one carrier thats particularly lazy. I had a debit card and huge pack of mail that they held onto for days. I had to get a replacement card from my bank. Hadn't gotten mail in days then all of a sudden boom a huge stack with my debit card that had a much earlier ETA along with older bills etc. Just recently the carrier lied and said i requested they hold my package at the post office. There was no delivery attempt even. It wasn't even a large package. Pure laziness do better.
  • DP
    DJ BIG PUMP
    Dec 14, 2019
    5.0
    Very nice people working here, they bend over backwards to help you.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

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