Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5181 in Delafield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Located In The Nagawaukee Shopping Center On Hwy 83 & I94 Next To Albrecht's Sentry.
The staff is consistently described as friendly, helpful, and efficient, with many customers praising individual employees for their exceptional service.
Store Environment
The store is noted for being clean, well-organized, and efficiently run, contributing to a positive customer experience.
Owner Engagement
Marc, the store owner, is frequently mentioned for his hands-on approach and dedication to customer satisfaction, enhancing the overall service quality.
Mixed Experiences
While most reviews are positive, there are a few mentions of negative interactions, particularly involving the owner, indicating some inconsistency in customer experiences.
JP
Joe P-Ski
2 days ago
1.0
Unfortunately my experience with The UPS Store in Delafield was not pleasent. I had them ship out a very expensive cast iron sink, only to have the item be completely mishandled and destroyed in transit. Additional coverage was purchased in which Mr. Barbeau immediately advised me they would not be covering. Mr. Barbeau claims to be a "packing expert" but had no clue what any of the shipping symbols meant on the package. His immediate refusal and denial of any wrong doing is what made the matter worse for me. He took zero accountability for the situation and didn't offer me any recourse for the damage he and his company had done. Pictures shown are of the package at The UPS Store (on their scale) before shipping and after they took responsibity and abused it.
RJ
Ross Joy
Dec 30, 2025
5.0
Amazing customer service. Quick and professional
CS
Colin Schultz
Dec 29, 2025
5.0
Great local UPS store. Mark the owner was very helpful and knowledgeable. Also went out of his way to help me package my item.
JE
Jason Ells
Dec 12, 2025
5.0
The Delafield UPS store is top-notch, always a great experience, with a super friendly staff. Camden M. was in particular very helpful in my most recent visit, thank you!
JJ
jill
Dec 8, 2025
5.0
Went to the fedx store. Clerk didn't have time to assist, seemed miserable with her work/job. Went to UPS and Sarah assisted and with a smile. Asked if I could do a review on her and received the How Are We doing card. A smile goes a long way. Thank u Sarah.
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What are the regular business hours for The UPS Store in Delafield?
The UPS Store in Delafield is open Monday through Friday from 8:00 AM to 6:30 PM, Saturday from 9:00 AM to 4:00 PM, and Sunday from 10:00 AM to 3:00 PM.
Is The UPS Store open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, though holiday hours may vary.
What services does The UPS Store #5181 in Delafield offer?
The UPS Store provides packing, shipping, printing, document finishing, mailbox rentals, notary services, shredding, faxing, computer access, and passport/photo ID services.
Where is The UPS Store located in Delafield?
The UPS Store is located at 3215 Golf Rd in Delafield, Wisconsin 53018, inside The Nagawaukee Shopping Center on Hwy 83 & I94 next to Albrecht's Sentry.
What payment methods does The UPS Store accept?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store have any special offers or coupons?
Yes, the store offers special deals and coupons which can be found at their official website under special offers.
Can I get my documents notarized at The UPS Store in Delafield?
Yes, notary services are available at The UPS Store for your convenience.
Is there a grocery store near The UPS Store to visit before or after my appointment?
Yes, Albrecht's Delafield Market and Sentry Delafield are nearby supermarkets where you can shop before or after your visit to The UPS Store.
Are there any recommended places to grab a treat near The UPS Store?
I Can't Believe It's Yogurt, an ice cream shop, is located near The UPS Store and is a great spot for a sweet treat before or after your visit.
What nearby businesses can help with lawn care or landscaping services if I need them around the time I visit The UPS Store?
Top Cut Lawn Care Service is a nearby landscaping and tree service business that you can contact for lawn care needs when visiting the area.