United States Postal Service

2.8
26 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 2012 Park St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
2012 Park St, Cross Plains, WI
53528, United States

Hours

Reviews

2.8
26 reviews
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12
  • KU
    K U
    Sep 17, 2025
    5.0
    I'm at the post office about once a week and the employees are always polite and efficient. We occasionally get the wrong mail delivered, but not often, and our packages are handled well.
  • NN
    Nicole
    Sep 16, 2019
    2.0
    Same story as many of the other reviews. Packages continuously shoved in mail box in an attempt to fit them. Other day a poster and some shirts were delivered and packages were hanging out of mailbox. I'd prefer it if they were put on the ground next to the mailbox if it's too "difficult" to deliver packages to the front door. Yesterday I was supposed to receive another package but they attempted delivery to a random address in Mount Horeb. In the reason why the package wasn't delivered on the app is that there wasn't a place to deliver it to in Mount Horeb and now I need to "take action" to receive it which doesn't make any sense because if they looked at the address on the label they would realize where it's supposed to go. No issues ever with the employees inside the post office it's always delivery problems.
  • SB
    Shane Bacher
    Mar 17, 2018
    5.0
    Always oldest and very helpful.
  • JW
    Julie Williams
    Sep 2, 2016
    5.0
    Very helpful and knowledge employees
  • RR
    Royce Ryan
    Sep 1, 2016
    1.0
    Driver from the route on Spring Street in Cross Plains knocked over the two cones around my work truck as he drove by. Possibly taking a bit more care when driving would be a good idea.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.