United States Postal Service

2.6
44 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at W63n605 Hanover Ave to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
W63n605 Hanover Ave, Cedarburg, WI
53012, United States

Hours

Reviews

2.6
44 reviews
5 stars
16
4 stars
1
3 stars
0
2 stars
4
1 star
23
  • CN
    Chris Nowacki
    Sep 25, 2025
    5.0
    Both workers were well-informed, positive, and helpful. I was able to get my passport photo taken efficiently, received a good recommendation on the best way to send my documentation to the State department, and sent it all within ten minutes. Special thanks to Corey for stepping in to help with my passport photo!
  • CL
    CHAD LARSON
    Feb 28, 2024
    5.0
    Contacted USPS in Cedarburg because I punched in an address and it prefilled wrong (google auto fill) and i didn't check on me end Was able to talk to Amber the supervisor she got it handled great customer service they’ve really turned the place around with her!!!
  • JJ
    Jennifer Johnson
    Mar 1, 2023
    1.0
    Horrible customer service. The one in charge, Mike is rude and very unprofessional. Had to call Usps customer service to file a complaint. I would give 0 stars if I could. Mike should DEFINITELY NOT BE RUNNING ANYTHING!
  • FS
    F. S.
    Feb 25, 2021
    5.0
    Ran in shortly before closing to mail taxes in (yuck). Dawn Marie helped me to pick the best way to send my package and even saved me money over the way I was going to go. Pleasant experience, would recommend.
  • DH
    Dr. John David Paul Howard
    Sep 4, 2020
    1.0
    Wow I feel like I'm not alone reading other's reviews! We have lived at our residence for 20 years whereas our mail carrier MaryBeth, has managed to still keep her job. Misdelivery of mail, not getting our mail, packages not delivered, throwing rubber bands in our yard always. We must have complained to the many rotating supervisors over the years at least 12 times.. To no avail. She has been followed by her supervisor on her route 4 times but still screws up! And I mean the street over gets our mail. The supervisors defend her every time. This post office is like a secret cult..you'll never change it. These people are rude and have no customer service skills because they've gotten away with it for SO LONG. Worst post office EVER. MaryBeth and Mike-retire already.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.