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The UPS Store

3.7
(90 reviews)

Business Details

12605 W North Ave, Brookfield, WI
53005, United States
(262) 797-0808

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #2832 in Brookfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 2 Blks West Of Intersection Of 124th St And North Ave.

Details

  • DeliveryNot available

Location

The UPS Store
12605 W North Ave, Brookfield, WI
53005, United States

Hours

Reviews

3.7
90 reviews
5 stars
57
4 stars
5
3 stars
0
2 stars
3
1 star
25
  • CM
    charles mossman
    Feb 17, 2026
    5.0
    Very [professional, excellent service
  • LJ
    Lovely1 Johnson
    Feb 11, 2026
    1.0
    They don’t speak when you walk in or should I say certain people I walk in today two ladies at the register just look at me so I didn’t say nothing no one is in line just me the both looking like a dear in head lights I say Good morning loud in clear one finally say good morning cause I said something some one walk behind me oh it’s good morning oh I guess you can talk but this place always like that this the second time first I time I gave them grace this time no unacceptable if they don’t won’t to work then don’t I’ll go elsewhere as I did just do a pick up and take my money else where my money spend like anyone else fyi management you need to speak to your workers
  • RK
    Roxanne Kitts
    Feb 3, 2026
    5.0
    Excellent customer service and no wait time
  • CJ
    Christopher Janisch
    Jan 3, 2026
    5.0
    I’ve shipped a ton of packages through this location and have never had a problem. The employees are always friendly and helpful, and never make me wait.
  • RH
    Rosaria Hernandez
    Dec 27, 2025
    1.0
    Awful experience. The staff were rude and unprofessional. I watched a woman be refused service simply because it was 2:00; when questioned, the employee replied, “We want to go home too,” even though helping her would have taken a second. This business shouldn’t be operating if this is how customers are treated. The staff clearly need real customer-service training—generic “we’re sorry, we strive…” responses aren’t enough. Do better.

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

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Certified March 08, 2026Yext Knowledge Graph
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