The UPS Store

Reviews

• EO

  Ellasyn Otto

  Jan 3, 2026
  2.0
  Workers just standing around with long line of people, no smiles. Show some customer service.
• MP

  Michael Powell

  Dec 6, 2025
  1.0
  We came in to get a notary done and it was busy so we waited in line... Alyssa the notary person was irritated and after we waited 20 min. She said she cant do notary until she helped 15 other customers that came in after us... she said she had drop offs first... I asked why and she finally agreed to do our notary she then picked it apart and tried to find reasons to not do it.. we then went to pay her and she said go to the end of the line which was 20 people to pay 5 dollars... thank god the other employee stepped up and took our 5 dollars.... first and last time ever to go to your store. I am a police officer and retired sheriff... she is not friendly and a totally disrespectful person and I even asked her if she liked her job??? It appeared not... I felt like getting a notary was out of the question there and a hassle to me doing business there.. 😕
• JG

  Jasmine Griffin

  Nov 23, 2025
  1.0
  Not great service kept trying to call to make sure they did notary no one answered I got to the store at 2:15 and stood in a line of 3 just to be told she’s not doing a notary because they close at 3pm extremely annoyed and disappointed
• TP

  Taven Putnins

  Nov 20, 2025
  1.0
  This place prices are outrageous. Do not do business with this location.
• DF

  Danielle Fischerl

  Oct 19, 2025
  2.0
  I've been a customer for at least three years and have seen the turnaround, truly expected. But once those associates have seen me a few times I get a great "friend" kind of service. As a company you want people to come back. However, the last time I came in, which was a couple weeks ago (Oct 3?) I dropped off my package. The young man gave me a receipt and I was on my way. A week later the package returned to me and I'm befuddled. My shipping label had not been covered with the new return label back to the store. I dont know about an honest mistake but it wasnt my mistake. When I went in to tell them what happened and asking what I needed to do, the lady with the blonde hair implied that it was something I had done. No, that's not what you're going to do, I'm thinking to myself. If she had owned up to the fact that it was their mistake and "bring it in and we'll fix it" attitude I would not be making this post. It was clearly their mistake and it would have been ok and professional to say so. 'The customer is always right' moto is forever gone, I do believe. I hope from this suggested post that they do better.

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