Business Details
About
Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer Rental
The UPS Store #1431 in Brookfield offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Plaza Shopping Center.
Details
- DeliveryNot available
Location
Hours
Reviews
3.1
136 reviews
5 stars
65
4 stars
8
3 stars2
2 stars2
1 star
59
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback is mixed; while some customers praise the friendly and helpful staff, others report rude and unhelpful interactions.
Pricing Issues
Several customers expressed dissatisfaction with unexpected charges for services like tape and printing, which they found excessive compared to other locations.
Efficiency
Many reviews highlight the quick service and efficiency of the staff, particularly during busy times.
Management Concerns
There are complaints about the management style and policies, with some customers feeling that staff are not empowered to assist effectively.
Cleanliness and Organization
The store is generally noted for being clean and well-organized, contributing positively to the customer experience.
- JGJasmine Griffin1 day ago1.0Not great service kept trying to call to make sure they did notary no one answered I got to the store at 2:15 and stood in a line of 3 just to be told she’s not doing a notary because they close at 3pm extremely annoyed and disappointed
- TPTaven Putnins4 days ago1.0This place prices are outrageous. Do not do business with this location.
- DFDanielle FischerlOct 19, 20252.0I've been a customer for at least three years and have seen the turnaround, truly expected. But once those associates have seen me a few times I get a great "friend" kind of service. As a company you want people to come back. However, the last time I came in, which was a couple weeks ago (Oct 3?) I dropped off my package. The young man gave me a receipt and I was on my way. A week later the package returned to me and I'm befuddled. My shipping label had not been covered with the new return label back to the store. I dont know about an honest mistake but it wasnt my mistake. When I went in to tell them what happened and asking what I needed to do, the lady with the blonde hair implied that it was something I had done. No, that's not what you're going to do, I'm thinking to myself. If she had owned up to the fact that it was their mistake and "bring it in and we'll fix it" attitude I would not be making this post. It was clearly their mistake and it would have been ok and professional to say so. 'The customer is always right' moto is forever gone, I do believe. I hope from this suggested post that they do better.
- STsusan thaneySep 12, 20255.0Excellent service!
- BLBrett LeGantAug 31, 20255.0I came about 10 minutes before close to drop off dozens of packages which required a receipt. The staff was very accommodating and were willing to help me out even though I came so late with so many packages. The employees were Saif and another female employee
Frequently Asked Questions About The UPS Store
Are you open on Sunday?
Yes, our hours on Sunday are 10:00 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store in Brookfield offer?
The UPS Store offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and more.
What are the opening hours of The UPS Store in Brookfield?
Monday to Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and Sunday from 10:00 AM to 3:00 PM. Holiday hours vary; some days the store is closed.
Is The UPS Store in Brookfield open on Sundays?
Yes, The UPS Store is open on Sundays from 10:00 AM to 3:00 PM, with possible variations on holidays.
Where is The UPS Store located in Brookfield?
It is located at 17145 J W Bluemound Rd, Brookfield, WI 53005, inside the Plaza Shopping Center.
What payment options are accepted at The UPS Store?
The UPS Store accepts American Express, Android Pay, Apple Pay, cash, check, Discover, Mastercard, Samsung Pay, and Visa.
Can I rent a mailbox at The UPS Store in Brookfield?
Yes, mailbox rentals and mailbox services are available at The UPS Store for your mail and package needs.
Is there a place nearby for document shredding besides The UPS Store?
Yes, nearby shredding services include Strongbox Document & Data Destruction and Shred Nations, which provide professional shredding services.
What recreational option is nearby The UPS Store for families?
North Central Little League, an active life facility, is nearby and offers family-friendly recreational activities such as youth baseball.
Are there shopping options near The UPS Store in Brookfield?
Yes, nearby you can find Brookfield Cleaners for dry cleaning and laundromat services, as well as Half Price Books for books and media.
What are some hairstyling and beauty options near The UPS Store?
Nearby salons include Supercuts, Cuts in Brookfield, Cool Blue Image, and Franco Antonino Hairdressing for haircuts and beauty services.