FedEx Office in Brookfield, WI provides a one-stop shop for small businesses, offering printing and shipping expertise along with reliable customer service when and where you need it. Services include FedEx shipping, copying and digital printing, direct mail, signs and graphics, Internet access, computer rental, fax services, passport photos, online notary, lamination, and binding. You can also upload documents with FedEx Office Print Online to have your flyers, brochures, presentations, banners or signs ready for convenient pick-up or delivery. FedEx Kinko’s is now FedEx Office.
I have had multiple negative experiences at this FedEx location on 124th and Capitol Drive. The middle age Caucasian female employee has consistently overcharged me and labeled my items incorrectly for express shipping. As a small business owner who ships frequently, this has caused me unnecessary hassle and frustration. During my last visit, she pretended her computer was not working properly, even though it was clearly functioning, and directed me to another associate. I have also observed her treating Caucasian customers with more respect and efficiency, while going out of her way to complicate things for minorities. This kind of discrimination and unprofessionalism is completely unacceptable. I will be taking my business elsewhere, even if it means a longer drive for a better experience.
CP
caroline p.
Oct 6, 2022
1.0
I got to this location a few minutes before 9 am. The FedEx employee had unlocked the door and was standing by the door. I waved, but she did not acknowledge me. I waited another couple of minute while she stood in the door, then opened it. She told me they weren’t open. I went back to my car, waited until 9:01, came back in through the door to drop off my pkg and she said my car clock was wrong, they were still not open. It is now, 9:05 and I am going to attempt to drop off my pkg again. Wish me luck.
RO
Rachel O'Dwyer
Jan 18, 2022
5.0
Super helpful!! I appreciate their patience and time they put in to working through a project with me.
MW
Montrell Walton
Jan 24, 2020
5.0
John was very nice & friendly he is very good help with answering any questions about fed ex service keep up the good work John what a great experience