United States Postal Service

2.1
9 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 130 W Brown St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
130 W Brown St, Augusta, WI
54722, United States

Hours

Reviews

2.1
9 reviews
5 stars
2
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1
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1 star
6
  • JS
    Jennifer Susedik
    Nov 24, 2025
    1.0
    I took a few greeting cards in to the Augusta Post Office to be weighed and stamped. One card had a button on the card decoration making it thicker, as well as photos enclosed. The young gal posted it with $1.85 and said something about it needs to be hand canceled or something. OK. She took it and mailed it. Two weeks later it comes back in my mailbox, labels stuck all over it, return to sender, postage due, etc I talk to the same gal at Augusta post office, she remembers me. Says nothing she can do for me. "It was delivered and the receiver didn't pay the extra postage due, so it was returned" she said. I say. "Why didn't you properly stamp it the first time?!!! "(The receiver could not see who it was from) I got no apology. No refund "because attempt was made to deliver"...no acknowledgement that a mistake was made...no sorry at all. And yes, she checked with person in the back...who didnt get off his/her comfy cot to say sorry either.
  • CF
    C F
    Jun 25, 2024
    1.0
    I've been trying to find a way to get someone on the phone for over an hour so I figured it'll be easier this way. Ashley at the front desk has an unbelievably rude attitude, she is unfriendly and offers no customer service, I come in I'm a back brace barely can stand and she orders me to walk to the other side of the counter to buy a roll of tape because she didn't like the tape I used for my box,which she talk down to me like a child because it wasnt acceptable to her.
  • JP
    Jack Pine
    Mar 16, 2023
    5.0
    Very freindly and helpful.
  • CN
    Collin Nelson
    Jul 28, 2022
    1.0
    Mail men/women don’t deliver mail on time and leave packages outside from Amazon. I am still waiting after two months for my sons ID to come in the mail. Do your job!! Do better!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.