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Visit your local Post Office™ at 311 N Casaloma Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
I recently visited the passport office and was impressed by the exceptional service I received from Katelyn. I thought I had made an appointment online, but it turns out I hadn't completed the process. Katelyn stepped in and helped me right away, providing clear and informative guidance throughout the process. Her kindness and personal attention were truly refreshing, and she treated us like individuals, not just another task to complete. In today's world, it's wonderful to see someone providing such excellent customer service. Thank you, Katelyn - you've definitely deserve a raise!"
TN
Tracy N
Dec 4, 2025
5.0
Today I mailed some packages and bought stamps and while I was in line had a coughing attack, I didn't get his name,but the nice man at the counter offered me a cough drop which was a life saver for my dry throat. Thank you for making my day brighter!
AT
Alice Thayer
Dec 29, 2023
5.0
Best postal workers there!!!
KG
Kathleen Gehrke
Jun 12, 2021
5.0
Best staff ever!! They go out of their way to provide top-notch service every single time!!!
TH
Travis Hellmer
Nov 25, 2019
1.0
UPDATED 2023-12-29: Dropping from 3 to 1 star since the original review four years ago below. The customer volume and traffic continue to increase here and it's to the point now where you're parking at the Johnson Fitness store and walking down to the Post Office. I'm tempted on certain days to just park over at Steinhafels and walk across the grass to just avoid the whole parking debacle. Again....employees and service is AWESOME but the entire thing is brought down by USPS continuing to operate within this maxxed out location. There's an entire west portion of Grand Chute undeveloped to buy/build a dedicated facility. Do it.
Original Review: Really nice employees, but the parking lot is absolutely horrible. Too small for that location combined with peak time of day and the other shops located in that strip mall. USPS really needs to give this place it's own facility and larger parking lot. The customer traffic for this post office has far outgrown it's size and location.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services are available at the United States Postal Service located at 311 N Casaloma Dr?
You can send mail and packages, purchase money orders, rent Post Office™ boxes, apply for passports, buy gift cards, and more.
Can I apply for my first-time U.S. passport at this Post Office?
Yes, this Post Office accepts first-time passport applications and can typically take your passport photo by appointment.
Do I need an appointment to use passport services here?
Yes, most passport services require an appointment booked via the online scheduler, though limited walk-in hours may be available.
What are the operating hours of this USPS location?
Open Monday through Friday from 9:00 AM to 5:30 PM, Saturday 9:00 AM to 2:00 PM, and closed on Sunday.
How can I reserve a PO Box at this Post Office?
You can search and reserve PO Boxes online quickly and securely at the USPS website, then complete setup in person at this location.
Is there 24/7 access to PO Boxes at this location?
Most USPS locations provide 24/7 lobby access to PO Boxes, but access hours can vary. Please check with this Post Office for specifics.
Can I get passport photos taken at this Post Office?
Yes, passport photo services are available here by appointment. The fee is currently $15 for a passport photo.
What nearby places can I visit before or after visiting the Post Office?
Nearby, you can explore Half Price Books for books and music, enjoy a meal at Erbert & Gerbert’s sandwich shop, or relax at Cosy Feet Spa massage.
Are there other postal service locations near this USPS?
Yes, nearby postal locations include Post Office-Grand Chute, US Post Office, and another United States Postal Service branch.
What local retail and shopping options are near this Post Office?
Nearby retail includes Hobby Lobby for crafts, Men’s Wearhouse for clothing, Pandora jewelry store, and Steinhafels furniture store.