United States Postal Service

4.2
46 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 311 N Casaloma Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
311 N Casaloma Dr, Appleton, WI
54913, United States

Hours

Reviews

4.2
46 reviews
5 stars
34
4 stars
3
3 stars
0
2 stars
3
1 star
6
  • KM
    Kathy Micke
    Dec 15, 2025
    5.0
    I recently visited the passport office and was impressed by the exceptional service I received from Katelyn. I thought I had made an appointment online, but it turns out I hadn't completed the process. Katelyn stepped in and helped me right away, providing clear and informative guidance throughout the process. Her kindness and personal attention were truly refreshing, and she treated us like individuals, not just another task to complete. In today's world, it's wonderful to see someone providing such excellent customer service. Thank you, Katelyn - you've definitely deserve a raise!"
  • TN
    Tracy N
    Dec 4, 2025
    5.0
    Today I mailed some packages and bought stamps and while I was in line had a coughing attack, I didn't get his name,but the nice man at the counter offered me a cough drop which was a life saver for my dry throat. Thank you for making my day brighter!
  • AT
    Alice Thayer
    Dec 29, 2023
    5.0
    Best postal workers there!!!
  • KG
    Kathleen Gehrke
    Jun 12, 2021
    5.0
    Best staff ever!! They go out of their way to provide top-notch service every single time!!!
  • TH
    Travis Hellmer
    Nov 25, 2019
    1.0
    UPDATED 2023-12-29: Dropping from 3 to 1 star since the original review four years ago below. The customer volume and traffic continue to increase here and it's to the point now where you're parking at the Johnson Fitness store and walking down to the Post Office. I'm tempted on certain days to just park over at Steinhafels and walk across the grass to just avoid the whole parking debacle. Again....employees and service is AWESOME but the entire thing is brought down by USPS continuing to operate within this maxxed out location. There's an entire west portion of Grand Chute undeveloped to buy/build a dedicated facility. Do it. Original Review: Really nice employees, but the parking lot is absolutely horrible. Too small for that location combined with peak time of day and the other shops located in that strip mall. USPS really needs to give this place it's own facility and larger parking lot. The customer traffic for this post office has far outgrown it's size and location.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.