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United States Postal Service

4.1
(53 reviews)

Business Details

311 N Casaloma Dr, Appleton, WI
54913, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 311 N Casaloma Dr to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
311 N Casaloma Dr, Appleton, WI
54913, United States

Hours

Reviews

4.1
53 reviews
5 stars
38
4 stars
3
3 stars
0
2 stars
4
1 star
8
  • JF
    Julie Fischer
    2 days ago
    1.0
    I had professional letters to mail out. I asked to get stamps that did not showcase the historical war history of the United States, stating that at this particular time when hundreds of people are currently being killed in senseless wars it was not a good time to showcase wars on postage stamps I was sending out. Jeremy at the counter then made an incredibly unprofessional and politically charged comment stating I should “tell them to just grow up”. I didn’t come here to listen to your political or moral opinions Jeremy…please respect your customers and keep your unsolicited comments to yourself while working with the public.
  • SS
    Sam Skrundz
    Feb 12, 2026
    5.0
    Amazing clerks at the front desk. Kaitlen helped me so much with my passport application made it so quick and easy! 5 Stars!
  • SS
    Sami Stephan
    Feb 11, 2026
    5.0
    The front desk staff were very nice and she handled two passport appointments with pictures taken in 20 minutes. As long as you have everything filled out ahead of time it makes both the staff and your life super easy to get everything taken care of.
  • TG
    Tatiana G
    Feb 11, 2026
    2.0
    I went here for passports and was greeted with the worst customer service I have ever had in my entire life. The girl at the counter was extremely rude not only to me but even had other customers jaw dropped. She talks to you like you’re a baby, & if it’s not that she’s talking down to you. Strange considering she’s a stranger behind a counter working for you. I would not stop back at this usps if my life depended on it. She’s so immature she was unable to finish my passport process due to not liking me, because I was talking back to her exactly as she was speaking to me. Don’t like that energy? Don’t give it in the first place. Treat others how you wanna be treated. Talk about professionally immature & childish. Not sure how she landed that job, I think I should have my 6mo old apply because he’d be nicer than her, and would be able to communicate kindly and properly. He can’t even speak, I think that says a lot here.
  • EF
    Ethan Ferg
    Feb 6, 2026
    1.0
    The lack of driver accountability is absolutely ridiculous. They lose/misplace packages constantly with no repercussions whatsoever.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

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Certified March 01, 2026Yext Knowledge Graph
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