United States Postal Service

2.7
135 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 410 W Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
410 W Franklin St, Appleton, WI
54911, United States

Hours

Reviews

2.7
135 reviews
5 stars
43
4 stars
15
3 stars
5
2 stars
7
1 star
65
  • SS
    S.R. Serard
    Oct 16, 2025
    1.0
    Understaffed. Lines out the door. Rude staff. Mailing a package shouldn’t be so unpleasant!
  • RD
    Rick Dunsirn
    Sep 12, 2025
    1.0
    Now I know why this location has so many bad reviews. I took a package in here yesterday, all ready to go. One person was working the desk. I waited in line, just to be told to put my package into this bin. I still don't see any tracking information (it has been 24 hours), so now it looks like I didn't ship the package, when I really did! I'm hoping it's just a glitch, but I wouldn't be surprised if they lost the package. It looked very disorganized here. I will be filing a complaint with the USPS, as this there is no way this place should be running like it does with this many bad reviews.
  • AJ
    Alex Jarrett
    Jul 25, 2025
    1.0
    Line of people in the lobby waiting to be helped and there's three people hiding just out of sight behind some false wall, holding conversation and eating food talking about nothing work related instead of helping the people. get Real hire a real Manager
  • CS
    cuddle skin
    Jul 9, 2025
    1.0
    I've been all over this country and had numerous PO boxes at numerous post offices but this location is the ABSOLUTE WORST post office I have ever had the misfortune to deal with.out of the last 7 packages I have had delivered there they have lost 4 of them and when I ask what my recourse is all I get is a shoulder shrug and sympathy.i would suggest that if you need something mailed through them it should be extremely cheap or something that you don't really need. I got a PO box to avoid mail thieves but the thieves have stolen fewer packages than the post office has lost at this point I can not stress enough just how garbage this place is!
  • JG
    Justin Groleau
    Jul 6, 2025
    1.0
    Wasn’t there to sign for it, however when scanning the qr code and following instructions i get met with an error! Over and over again.. crazy that fedex is seemingly doing better than you guys and fedex is terrible to deal with!!!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.