Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 410 W Franklin St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Understaffed. Lines out the door. Rude staff. Mailing a package shouldn’t be so unpleasant!
RD
Rick Dunsirn
Sep 12, 2025
1.0
Now I know why this location has so many bad reviews. I took a package in here yesterday, all ready to go. One person was working the desk. I waited in line, just to be told to put my package into this bin. I still don't see any tracking information (it has been 24 hours), so now it looks like I didn't ship the package, when I really did! I'm hoping it's just a glitch, but I wouldn't be surprised if they lost the package. It looked very disorganized here. I will be filing a complaint with the USPS, as this there is no way this place should be running like it does with this many bad reviews.
AJ
Alex Jarrett
Jul 25, 2025
1.0
Line of people in the lobby waiting to be helped and there's three people hiding just out of sight behind some false wall, holding conversation and eating food talking about nothing work related instead of helping the people. get Real hire a real Manager
CS
cuddle skin
Jul 9, 2025
1.0
I've been all over this country and had numerous PO boxes at numerous post offices but this location is the ABSOLUTE WORST post office I have ever had the misfortune to deal with.out of the last 7 packages I have had delivered there they have lost 4 of them and when I ask what my recourse is all I get is a shoulder shrug and sympathy.i would suggest that if you need something mailed through them it should be extremely cheap or something that you don't really need.
I got a PO box to avoid mail thieves but the thieves have stolen fewer packages than the post office has lost at this point
I can not stress enough just how garbage this place is!
JG
Justin Groleau
Jul 6, 2025
1.0
Wasn’t there to sign for it, however when scanning the qr code and following instructions i get met with an error! Over and over again.. crazy that fedex is seemingly doing better than you guys and fedex is terrible to deal with!!!
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 410 W Franklin St offer?
This Post Office™ offers mail sending, package shipping, money orders, Post Office™ boxes, passport applications, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos. You should complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are offered at select locations.
What are the operating hours of the United States Postal Service at 410 W Franklin St?
Monday to Friday, the office is open from 8:00 AM to 6:00 PM; on Saturday, it's open from 8:30 AM to 3:00 PM; it is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online reservations are available at https://www.usps.com/manage/po-boxes.htm, and in-person applications require two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with the local Post Office for specific lobby hours.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
What nearby postal facilities can help with additional mailing or shipping needs?
Nearby postal facilities include the Appleton Post Office, USPS Collection Point, and US Post Office, which can offer more mailing and shipping services if needed.
What nearby transportation options can help me get to the United States Postal Service at 410 W Franklin St?
Fox Valley Cab provides taxi services nearby, offering convenient transport to and from the Post Office.
Are there any nearby attractions I can visit before or after my trip to the USPS?
You might enjoy visiting City Park, Appleton History Museum, or the Fox Cities Performing Arts Center nearby, which are great places to explore around your USPS visit.