Brand Certified
United States Postal Service
2.6(149 reviews)
Certified by United States Postal Service • Feb 22, 2026
Business Details
410 W Franklin St, Appleton, WI
54911, United States
Certified by United States Postal Service • Feb 22, 2026
(800) 275-8777
Certified by United States Postal Service • Feb 22, 2026
http://usps.com/postoffice
Certified by United States Postal Service • Feb 22, 2026
About
Certified by United States Postal Service • Feb 22, 2026
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 410 W Franklin St! The U.S. Postal Service® (USPS®) is the only organization in the country to regularly deliver to every residential and business address. USPS is actively recruiting for many positions, including: mail and package delivery (city and rural); truck driving (delivery truck and tractor trailer); processing plant; and more opportunities to fit your needs. Learn more about USPS top jobs on our website.
Location
Certified by United States Postal Service • Feb 22, 2026
Hours
Certified by United States Postal Service • Feb 22, 2026
Reviews
2.6
149 reviews
5 stars
44
4 stars
15
3 stars
5
2 stars
7
1 star
78
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported rude and unhelpful staff, with several instances of employees being dismissive or argumentative.
Delivery Issues
Numerous complaints about late, missing, or misdelivered packages, leading to frustration among customers.
Understaffing
Frequent mentions of long wait times and inadequate staffing, especially during busy periods, contributing to poor service experiences.
Phone Support
Customers expressed frustration with the inability to reach the post office by phone, often encountering long wait times or no response.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, overall experiences varied widely, with many expressing dissatisfaction.
- DIDakota Gregory Chadswick Duckingsworth IVFeb 9, 20261.0Expect to get treated like a moron when things change, no order to the line. Avoid if you can
- STSkit TtlesFeb 7, 20261.0Head quarters seriously needs to investigate this place and maybe fire some people
- JJJasonFeb 6, 20261.0Amy DeBauch Needs to be fired things weren’t this bad before 2023.
- EFEthan FergFeb 2, 20261.0Always a delay how is it that any of you keep your jobs when all you do is mess up orders constantly? Must be nice having jobs with no expectations whatsoever.
- BSBeth SpanleeJan 23, 20261.0Front desk lady was incredibly unpleasant to my family, and other customers. I live in Clayton but will now drive to Menasha or Oshkosh for my mail.
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 410 W Franklin St offer?
This Post Office™ offers mail sending, package shipping, money orders, Post Office™ boxes, passport applications, gift cards, and more.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications and can also take passport photos. You should complete and print your application form before applying.
Do I need an appointment for passport services at this location?
Most passport services require scheduling an appointment via the online scheduler, though limited walk-in hours are offered at select locations.
What are the operating hours of the United States Postal Service at 410 W Franklin St?
Monday to Friday, the office is open from 8:00 AM to 6:00 PM; on Saturday, it's open from 8:30 AM to 3:00 PM; it is closed on Sundays.
How can I get a PO Box at this Post Office?
You can apply for a PO Box online or in person. Online reservations are available at https://www.usps.com/manage/po-boxes.htm, and in-person applications require two valid IDs and a completed application form.
Is there 24/7 access to PO Boxes at this location?
Many USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with the local Post Office for specific lobby hours.
What is the cost for a passport photo at this Post Office?
The current fee for a passport photo at USPS is $15.
What nearby postal facilities can help with additional mailing or shipping needs?
Nearby postal facilities include the Appleton Post Office, USPS Collection Point, and US Post Office, which can offer more mailing and shipping services if needed.
What nearby transportation options can help me get to the United States Postal Service at 410 W Franklin St?
Fox Valley Cab provides taxi services nearby, offering convenient transport to and from the Post Office.
Are there any nearby attractions I can visit before or after my trip to the USPS?
You might enjoy visiting City Park, Appleton History Museum, or the Fox Cities Performing Arts Center nearby, which are great places to explore around your USPS visit.
Brand Certified Facts from United States Postal Service
United States Postal Service partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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