The UPS Store

4.1
219 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6794 in Appleton offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - .

Details

  • DeliveryNot available

Location

The UPS Store
3825 E Calumet St, Appleton, WI
54915, United States

Hours

Reviews

4.1
219 reviews
5 stars
162
4 stars
6
3 stars
1
2 stars
5
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and efficient, with specific mentions of employees like Brent, Morgan, and Meghan for their exceptional service.

Efficiency

Customers frequently noted the quick and smooth service, especially during busy times like the holiday season, highlighting the store's ability to handle high volumes of customers effectively.

Negative Experiences

Some reviews pointed out instances of poor customer service, including rude behavior from certain employees and disorganization, which led to frustration among customers.

Accessibility Issues

A few customers raised concerns about the lack of ramps for disabled individuals, making access to the store difficult.

Mixed Feedback on Pricing

There were complaints about additional charges for services like packaging tape, leading to dissatisfaction among some customers.
  • JK
    John Kirkpatrick
    4 days ago
    5.0
    Heavy volume of customers. Staff was professional and efficient. The place was well staffed and it was a good experience
  • AN
    Alexis Novitski
    Jan 5, 2026
    1.0
    I HATE this location. Every single time I go they have only two people working and a line that is out the door and onto the sidewalk. They took out the only quick way to help yourself with removing the self service station. That was the easiest way for me to drop off packages that only need a scan and nothing else. You shouldnt have to wait almost 30-40 minutes just to get a package scanned in. Its ridiculous to only have two terimals operating at all times. I have wasted numerous lunch breaks standing there. The employees have 0 concerns for their patrons that have been waiting forever. No apologies, no effort to move faster. Its just an overall terrible experience coming here. If i can go to the one on Allouez Ave in Green Bay, I always will. That location has 3-4 terminals and multiple employees working.
  • LR
    Laurie Richter
    Dec 26, 2025
    5.0
    12/26 clerk extremely knowledgeable and helpful. Minimal amount of time to process package.
  • LR
    Lindsey Ruzek
    Dec 26, 2025
    5.0
    I dropped a return off the day after Christmas--as expected there was a line of about 10-15 people ahead of me. Instead of mass chaos, I witnessed a well oiled machine. The what seemed like a shift leader or store manager calmly prepped each customer for what would be needed for their returns and he helped those with quicker tasks such as printing shipping labels. He was friendly with everyone and made sure everyone got through quick. I can imagine this is the busiest time of year for them and I expected rude and tired staff and was met with kindness and organization. Well done to all who help make things stay on the tracks at this location!
  • KV
    Kevin V.
    Dec 19, 2025
    5.0
    Easy to work with. They give different shipping options thar have helped me with how I have sent packages in the past. Trust in getting my packages to the destination on time!

Frequently Asked Questions About The UPS Store

What services does The UPS Store #6794 in Appleton offer?

The UPS Store #6794 provides expert packing, shipping, printing, document finishing, mailbox rental, notary, shredding, faxing, and computer access services.

What are the operating hours of The UPS Store #6794 on weekdays?

The store is open Monday through Friday from 8:00 AM to 6:30 PM.