Business Details
About
Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10503 Creek St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
Hours
Reviews
1.8
248 reviews
5 stars
34
4 stars
13
3 stars3
2 stars
10
1 star
188
What are people saying?
AI-generated from recent customer reviews
Delivery Issues
Numerous customers reported consistent problems with package deliveries, including misdeliveries, packages marked as delivered but not received, and packages being held without notice.
Customer Service
Many reviews highlighted poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Staffing Problems
Several customers noted that the post office appears understaffed, leading to long wait times and inadequate service.
Communication Failures
Customers expressed frustration over a lack of communication regarding package status and delivery attempts, often feeling ignored or misled.
- SKSuzaku KururugiDec 30, 20251.0I’ve had an ongoing issue with delivery consistency at this address. While other household members receive their packages without issue, one of mine was marked as “no safe location available,” which is inaccurate given that deliveries are regularly made here. A redelivery was requested, but it never occurred. Errors happen, but the failure to follow through on redelivery reflects poor communication and a breakdown in the delivery process. I hope this can be addressed to improve reliability going forward
- KHKaren HansenDec 15, 20255.0Friendly, quick and have never had a problem going here. Also, our mail lady is the best and super nice and very respectful of property. the gentleman at the front counter is amazing and staff is always willing to help.
- ABAlfred ButlerDec 6, 20251.0The customer comes last no care for them. Won't deliver mail or packages and hold mail hostage really you could say steal mail and packages that we pay for. Why as customers do we let this go on time for post master change to this office. Need someone who thinks customers do count and mean something no wonder they loose so much money and can't run business
- SHShane HarrisNov 8, 20255.0Great people. I have been shipping here for 8 years. And they don't complain too much about me. Especially when I get 50 pounds of Tin shipped in !
- SLSWierd LlcNov 8, 20254.0They are fast as long as they are not busy..
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services can I find at the United States Postal Service at 10503 Creek St SE?
You can send mail and packages, purchase money orders, rent Post Office boxes, apply for passports, buy gift cards, and access a variety of postal and shipping services.
Can I apply for a passport at this USPS location?
Yes, this Post Office accepts first-time passport applications for the U.S. Department of State and can also take your passport photo by appointment.
Do I need an appointment to use passport services here?
Most passport services require an appointment using the online scheduler, though limited walk-in hours may be available at select locations.
What are the opening hours for this USPS location?
The Post Office is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturday from 10:00 AM to 2:00 PM. It is closed on Sundays.
Can I get a passport photo taken at this location?
Yes, passport photo services are available by appointment through the online scheduler.
How do I reserve a PO Box at this Post Office?
You can search for and reserve available PO Boxes quickly and securely online at https://www.usps.com/manage/po-boxes.htm, then complete your setup in person at the location.
Are PO Boxes at this location accessible after normal business hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby; however, access hours may vary. Check directly with this Post Office for specific lobby hours.
Which nearby postal services can I visit besides this USPS location?
Nearby postal services include another United States Postal Service location and the US Post Office, providing additional options for mailing and shipping needs.
What nearby attractions can I visit before or after my trip to the USPS?
You can enjoy nearby attractions such as Quark and Odo's escape rooms, Big Cedar Creek Ranch pet services and farm, or relax at Crowns Hair Salon & Beauty Bar.
Are there any convenient nearby services to help plan travel or insurance matters?
Yes, nearby you will find Yelm Travel for travel planning and Allstate Insurance for insurance needs, which could be helpful before or after visiting the Post Office.