United States Postal Service

1.8
245 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 10503 Creek St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10503 Creek St SE, Yelm, WA
98597, United States

Hours

Reviews

1.8
245 reviews
5 stars
33
4 stars
13
3 stars
3
2 stars
10
1 star
186

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with many customers expressing frustration over the lack of assistance and professionalism.

Delivery Issues

Frequent complaints about packages being misdelivered, not delivered at all, or marked as delivered when they were not received.

Operational Problems

Customers reported issues with long wait times, understaffing, and inconvenient hours, making it difficult to access services.

Overall Satisfaction

A significant number of reviews expressed dissatisfaction with the overall service quality, with many stating they would prefer to use alternative delivery services.
  • SH
    Shane Harris
    Nov 8, 2025
    5.0
    Great people. I have been shipping here for 8 years. And they don't complain too much about me. Especially when I get 50 pounds of Tin shipped in !
  • SL
    SWierd Llc
    Nov 8, 2025
    4.0
    They are fast as long as they are not busy..
  • RV
    Rachel Villarreal
    Oct 22, 2025
    1.0
    Package was tossed into our yard with our goats, dog, and chickens. Not only did she disrespect me as a citizen who pays her income but she put our animals at risk due to the items in the package. Hey, Postal Worker. SMILE, you were on camera. Going to the post office tomorrow to file a complaint. Fyi-she tossed it over an opening in the fence for the dogs to peer out. She could clearly see the animals on the property.
  • AS
    A Smythe
    Oct 9, 2025
    1.0
    Don’t know if he was having a bad day or what but the desk clerk at this office is terribly rude and condescending.
  • TG
    TAKE-over gamer
    Sep 19, 2025
    1.0
    They suck at there jobs i have not been able to order anything to my address with out it getting sent back

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.