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United States Postal Service

1.8
(249 reviews)

Business Details

10503 Creek St SE, Yelm, WA
98597, United States
(800) 275-8777
http://usps.com/postoffice

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 10503 Creek St SE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
10503 Creek St SE, Yelm, WA
98597, United States

Hours

Reviews

1.8
249 reviews
5 stars
34
4 stars
13
3 stars
3
2 stars
10
1 star
189

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor communication and lack of assistance.

Delivery Issues

Numerous complaints about packages being misdelivered, not delivered at all, or marked as delivered when they were not.

Operational Hours

Customers expressed frustration with limited hours for PO Box access, making it difficult for those who work during the day.

Staff Attitude

A significant number of reviews mentioned a lack of professionalism and a negative attitude among employees.

Reliability

Overall, customers feel that the postal service is unreliable, with frequent issues regarding mail and package handling.
  • JE
    Justin Engstrom
    Jan 17, 2026
    1.0
    "tape for sale"
  • SK
    Suzaku Kururugi
    Dec 30, 2025
    1.0
    I’ve had an ongoing issue with delivery consistency at this address. While other household members receive their packages without issue, one of mine was marked as “no safe location available,” which is inaccurate given that deliveries are regularly made here. A redelivery was requested, but it never occurred. Errors happen, but the failure to follow through on redelivery reflects poor communication and a breakdown in the delivery process. I hope this can be addressed to improve reliability going forward
  • KH
    Karen Hansen
    Dec 15, 2025
    5.0
    Friendly, quick and have never had a problem going here. Also, our mail lady is the best and super nice and very respectful of property. the gentleman at the front counter is amazing and staff is always willing to help.
  • AB
    Alfred Butler
    Dec 6, 2025
    1.0
    The customer comes last no care for them. Won't deliver mail or packages and hold mail hostage really you could say steal mail and packages that we pay for. Why as customers do we let this go on time for post master change to this office. Need someone who thinks customers do count and mean something no wonder they loose so much money and can't run business
  • SH
    Shane Harris
    Nov 8, 2025
    5.0
    Great people. I have been shipping here for 8 years. And they don't complain too much about me. Especially when I get 50 pounds of Tin shipped in !

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.

Brand Certified Facts from United States Postal Service

This information is certified by United States Postal Service and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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