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The UPS Store #6788 in Yakima offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 72nd And Tieton Drive.
Feedback is mixed regarding customer service, with many praising friendly and helpful staff, while others report rude and unprofessional behavior from certain employees.
Efficiency
Customers appreciate the quick service and efficiency, especially during busy times, although some express frustration with long wait times and staffing issues.
Store Operations
There are complaints about inconsistent store hours and issues with package handling, leading to customer dissatisfaction.
Staff Attitude
Several reviews highlight a lack of positivity and professionalism among staff, with some customers feeling disrespected or treated poorly.
GC
Gwen Coffinger
2 days ago
5.0
The employees are professional, I like all the various services available and have used a variety of them and now enjoy their updated hours of operation.
TA
Tina Anderson
Dec 19, 2025
1.0
UPDATE!!! Received a response from the store owner. I was given an email to send requested information to!!! Only response I got was.. my email was received. NOTHING ELSE!!
Lost my package. Store is blaming it on the UPS driver. UPS is saying it's the stores responsibility. Which is it? Doesn't help me with my lost package. Store manager says "this happens only once in a blue moon". Funny. Must have been a blue moon. This package contained a homemade item that took months to make!! Will continue to pay extra and take my packages to a mail and more shop!!
SG
Saemira Gray
Dec 17, 2025
5.0
Very friendly staff. Sometimes the lines are long but that is to be expected. It's very convenient for my Amazon returns.
EW
Eric Westrope
Dec 7, 2025
5.0
Online, it says they are open on Sundays from 10am-4pm, however when I went in person to drop off a package, and I arrived at 10:15 am, they were closed. And the sign on the door says they are closed on Sundays.
Edit: update
Went back Monday morning at 8am. Despite there being a line already, I was able to drop off my return package quickly. Waited no more then 5 minutes. The staff was friendly and helpful.
LA
Laura Astor
Nov 29, 2025
1.0
I've been going there for a long time. I went there yesterday. They treated me like an animal telling me that I was rude to them because I was asking them questions. So I emailed the owner and she definitely put me down and instead of listening to me and getting my version of the story, I knew they were lying because if they were watching the camera they could tell that I'm just asking questions and this is the way I talk, but there was a lady there, I in the line that probably was wanting to I was holding up the line, and she said that take my number I know she was rude so she said she listened to the camera, but if she would have listened to the camera and she would have noticed that I was not being rude, I was just being normal, that's who I am but they were so disrespectful to me and the owner was very disrespectful to me by responding. In a Berry, I would say rude way, I would never go there and recommend anyone to go there. No wonder they have a 3.5 and not a 5.0.
Yes, our hours on Sunday are 9:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.
What services does The UPS Store #6788 in Yakima offer?
The UPS Store #6788 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.
Where is The UPS Store #6788 located?
It is located at 420 S 72nd Ave, Ste 180, Yakima, WA 98908, USA, near the intersection of 72nd and Tieton Drive.
What are the opening hours of The UPS Store #6788?
The store is open Monday to Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays and certain holidays.
Does The UPS Store #6788 provide notary services?
Yes, The UPS Store #6788 offers professional notary services to customers.
Can I drop off and receive mail packages at The UPS Store #6788?
Yes, they provide mailbox services for all your mail and packages.
What payment methods are accepted at The UPS Store #6788?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, Samsung Pay, and Visa.
Does The UPS Store #6788 offer special discounts or coupons?
Yes, customers can save big with special offers and coupons available on their website.
Are there any shredding service providers near The UPS Store #6788?
Yes, Shred Nations is nearby and offers shredding services, which can complement The UPS Store's document shredding offerings.
What dining options are near The UPS Store #6788 if I want to grab a meal or snack?
Nearby dining options include Captain Crab & Ramen for seafood and Japanese cuisine, Domino's Pizza for pizza and chicken, and Starbucks for coffee and smoothies.
What nearby stores can help with mobile phone needs when visiting The UPS Store #6788?
U.S. Cellular Authorized Agent - Navigate Wireless and UScellular are nearby mobile phone stores where you can get phone services or devices while visiting the area.