Location.com logo
Brand Certified

The UPS Store

3.6
(150 reviews)

Business Details

420 S 72nd Ave, Yakima, WA
98908, United States
(509) 965-7000
https://locations.theupsstore.com/wa/yakima/420-s-72nd-ave

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #6788 in Yakima offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - 72nd And Tieton Drive.

Details

  • DeliveryNot available

Location

The UPS Store
420 S 72nd Ave, Yakima, WA
98908, United States

Hours

Reviews

3.6
150 reviews
5 stars
91
4 stars
6
3 stars
1
2 stars
5
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the friendly and helpful staff, others report rude and unprofessional behavior from employees.

Efficiency

Many customers appreciate the quick service and efficiency, especially during busy times, although some express frustration with long wait times and staffing issues.

Pricing Transparency

Customers are concerned about unexpected charges for services like printing labels, indicating a need for clearer pricing communication.

Store Operations

There are complaints about inconsistent store hours and issues with appointment scheduling, leading to customer dissatisfaction.
  • KB
    Kaitlin Bowers
    Feb 18, 2026
    5.0
    I had a high-value package to send and the customer service I received was amazing! The gal who took care of me was sweet & kind, explained everything thoroughly and went over all product/packing options, and even packaged my item in front of me! I have no doubt it will have safe travels. Jerry the owner is also super kind & professional! They will be taking care of my shipping needs for everything! ⭐️⭐️⭐️⭐️⭐️
  • DR
    Dianna Reynolds
    Jan 30, 2026
    1.0
    Had a amazon return needed the ups lable printed,so he printed it then he in formed me it would be $3.something never been charged for a lable printed. Didnt see a sign saying they charge for a ups lable printed.
  • LC
    Luis Cisneros
    Jan 25, 2026
    1.0
    $3.26/return label is insane. I’m happy to pay but that’s just too much considering Amazon requires a label per item.
  • GC
    Gwen Coffinger
    Jan 9, 2026
    5.0
    The employees are professional, I like all the various services available and have used a variety of them and now enjoy their updated hours of operation.
  • TA
    Tina Anderson
    Dec 19, 2025
    1.0
    UPDATE!!! Received a response from the store owner. I was given an email to send requested information to!!! Only response I got was.. my email was received. NOTHING ELSE!! Lost my package. Store is blaming it on the UPS driver. UPS is saying it's the stores responsibility. Which is it? Doesn't help me with my lost package. Store manager says "this happens only once in a blue moon". Funny. Must have been a blue moon. This package contained a homemade item that took months to make!! Will continue to pay extra and take my packages to a mail and more shop!!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 9:30 AM - 3:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

Brand Certified Facts from The UPS Store

The UPS Store partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
  • Address
  • Categories
  • Geo coordinates
  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: