United States Postal Service

2.9
146 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 17610 Woodinville Snohomish Rd NE to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
17610 Woodinville Snohomish Rd NE, Woodinville, WA
98072, United States

Hours

Reviews

2.9
146 reviews
5 stars
60
4 stars
7
3 stars
4
2 stars
2
1 star
73

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some employees are praised for their helpfulness, while others are criticized for rudeness and unprofessional behavior.

Delivery Issues

Numerous complaints about lost or misdelivered packages, with customers expressing frustration over the reliability of mail delivery.

Efficiency

While some customers report quick service, others mention long wait times and slow staff, indicating inconsistency in operational efficiency.

Communication Problems

Customers frequently experience difficulties reaching the post office by phone, with reports of unhelpful automated systems and lack of response.

Overall Satisfaction

Overall sentiment is divided; while some customers appreciate the service, many express dissatisfaction with the handling of packages and customer interactions.
  • YS
    Yana Savchenko
    1 day ago
    5.0
    I was sending a package overseas, never done that before. The employee (sorry can't remember the name, it was an asian lady) answered all my questions and helped fill out the form, was super helpful and patient. Great service
  • AK
    Alex Konicke
    4 days ago
    5.0
    I had to ship several books to a family friend and wasn’t looking forward to the trip because I never seem to know what to choose or how to properly package things. When I walked into this location, I was relieved there was no line — and even more grateful when Daniel noticed I looked a bit overwhelmed and offered to help. He walked me through the entire process step-by-step: which box to use, how to protect the books, what my mailing options were, and even where to find budget-friendly tape. His guidance was clear and his attitude was genuinely helpful, which made all the difference. It’s rare to have such a positive experience at a post office, but Daniel made this visit surprisingly easy and stress-free. I left feeling grateful enough to write a review — which says a lot. Excellent service.
  • AK
    Alex Konicke
    4 days ago
    5.0
    I don’t know if anyone else gets anxiety walking into the post office, but I definitely do. I had to ship four signed books to a friend and honestly put it off for days because I wasn’t sure what box to use, how to pack them, or what the process even was. When I finally went in, I was bracing myself for a long line and confusion — but instead, Daniel was behind the counter and immediately made everything feel easy. He could tell I was a little lost and stepped in with clear, friendly guidance. He showed me the best box options, helped me figure out how to protect the books, and even pointed out cheaper tape and packing solutions I wouldn’t have found on my own. What should’ve been a stressful chore actually turned into the best USPS experience I’ve ever had. Daniel was patient, kind, and genuinely helpful. I really appreciated him taking the time — it made a small, dreaded task feel completely manageable.
  • CC
    CrossFit Chateau
    4 days ago
    5.0
    Shipping things is one of those tasks I dread — returning things, mailing packages, you name it. I walked into the Woodinville USPS already stressed, holding four books and completely unsure where to even start. I didn’t know if I needed a box, a padded mailer, tape, or magic. Thankfully, Daniel was working that day. He saw me scanning the shelves like I was reading ancient hieroglyphics and stepped in right away. He walked me through every option without making me feel dumb, showed me which packaging made the most sense, and even pointed me to tape I probably would’ve missed entirely. After packing the box, he helped me double-check everything and made the whole process smooth from start to finish. This was honestly the first time I’ve ever left a post office impressed. Daniel turned something I usually dread into a painless (even pleasant!) experience. That deserves a five-star review.
  • KB
    Keira Brill
    5 days ago
    5.0
    I've never had a memorable or even good experience at a post office, but today my boyfriend and I went in to get some things done and Kobe was freakin awesome and a huge help. He's cool (▀̿Ĺ̯▀̿ ̿) give that man a raise lol

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.