United States Postal Service

Reviews

• MA

  Mike Amalfitano

  Feb 24, 2026
  1.0
  to the lazy girl that works the front counter at 10am on 24th of feb you need to be fired on lack of people skills. your rudeness is effortless not a good look for post office were its supposed to be friendly
• AA

  Aaron Antonissen

  Apr 28, 2025
  1.0
  They branch has the worst delivery drivers and system I have ever encountered. I am retired army and have lived all over the USA, I have never had service this bad.
• CM

  CJ Mitchell

  Aug 14, 2020
  2.0
  On-time delivery has slowed down over the last few months. It's days before some mail or packages show up. I've now had 2 packages delivered to the wrong address! Worse, the carrier ignores clearly marked outgoing mail (and I know because I see it on my security camera).
• SH

  Steven Hoch

  May 6, 2016
  1.0
  The post office failed to forward my mail as requested, for the second time. I tired to call, but the line was busy for 5 hours straight.
• ES

  Elayne Starweaver

  Aug 19, 2013
  5.0
  I'd just like to mention, I had a really good experience with this office in the past three days. Any time I've ever ordered a package and had any sort of problem receiving the package, it's prettymuch been gone forever. So, when I checked the tracking on my most recent order and found that it was marked delivered over a week and a half ago, I immediately lost all hope. I contacted the seller on eBay and also checked with the office at my apartment complex, but there was no package to be found. When I called the post office expecting to have to yell at somebody to do their job (I've worked in customer service, I know that the person on the other end of the phone isn't personally responsible for my problems, but sometimes you just need to vent), the guy who answered was so nice and helpful that it caught me off guard. He took my number and told me he'd get into contact with the carrier and give me a call back when he had some info for me. Two days passed and I hadn't gotten a call, though it was the weekend so I wasn't expecting much. I called today (Monday), and as I started to read him my address, he said "Wait, yes! I actually just talked to the carrier about 45 minutes ago! He found the package and put it in your box!" Checked the mail when I got home, and sure enough it was there. I know this is just a stroke of luck for the most part, but I just needed to post a review because it's the first time that I've ever had a good experience with a mail carrier of any kind. I was expecting to call in and have them tell me there was nothing they could do. So, good job West Richland Post Office guy. You've made my week. Also, the package was an anniversary present, soooooo......

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