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Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order ServiceUnited States Postal Service
Visit your local Post Office™ at 4801 W Van Giesen St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more
Location
United States Postal Service
4801 W Van Giesen St, West Richland, WA
99353, United States
Hours
Reviews
2.2
111 reviews
5 stars
23
4 stars
7
3 stars
3
2 stars
9
1 star
69
- KJKimberly JoAug 5, 20255.0Excellent service!
- AAAaron AntonissenApr 28, 20251.0They branch has the worst delivery drivers and system I have ever encountered. I am retired army and have lived all over the USA, I have never had service this bad.
- CMCJ MitchellAug 14, 20202.0On-time delivery has slowed down over the last few months. It's days before some mail or packages show up. I've now had 2 packages delivered to the wrong address! Worse, the carrier ignores clearly marked outgoing mail (and I know because I see it on my security camera).
- SHSteven HochMay 6, 20161.0The post office failed to forward my mail as requested, for the second time. I tired to call, but the line was busy for 5 hours straight.
- ESElayne StarweaverAug 19, 20135.0I'd just like to mention, I had a really good experience with this office in the past three days. Any time I've ever ordered a package and had any sort of problem receiving the package, it's prettymuch been gone forever. So, when I checked the tracking on my most recent order and found that it was marked delivered over a week and a half ago, I immediately lost all hope. I contacted the seller on eBay and also checked with the office at my apartment complex, but there was no package to be found. When I called the post office expecting to have to yell at somebody to do their job (I've worked in customer service, I know that the person on the other end of the phone isn't personally responsible for my problems, but sometimes you just need to vent), the guy who answered was so nice and helpful that it caught me off guard. He took my number and told me he'd get into contact with the carrier and give me a call back when he had some info for me. Two days passed and I hadn't gotten a call, though it was the weekend so I wasn't expecting much. I called today (Monday), and as I started to read him my address, he said "Wait, yes! I actually just talked to the carrier about 45 minutes ago! He found the package and put it in your box!" Checked the mail when I got home, and sure enough it was there. I know this is just a stroke of luck for the most part, but I just needed to post a review because it's the first time that I've ever had a good experience with a mail carrier of any kind. I was expecting to call in and have them tell me there was nothing they could do. So, good job West Richland Post Office guy. You've made my week. Also, the package was an anniversary present, soooooo......
Frequently Asked Questions About United States Postal Service
Can I get a passport application at this Post Office?
Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.
Is an appointment needed for passport services?
Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.
Does this location take the photo needed for passports?
For first-time passport and photo services, please make an appointment using our online scheduler.
What is the cost to take a passport photo?
The current fee for a passport photo at USPS is $15.
When does this location do walk-in passports?
We offer limited Passport walk-in hours at select locations.
Can I get a PO Box online?
Yes, you can search for available PO Boxes and reserve one online at https://www.usps.com/manage/po-boxes.htm. The process is quick and secure, and you'll receive instructions for completing your setup in person.
How much is a small PO Box?
PO Box prices vary by location. You can check exact pricing for your area by visiting https://www.usps.com/manage/po-boxes.htm and entering your ZIP Code.
Can you get to the PO Boxes in the lobby after hours?
Most USPS locations offer 24/7 access to PO Boxes in the lobby. Access hours may vary by location, so check with your local Post Office for specific lobby hours.
How can I get a PO Box?
You can apply for a PO Box online or in person at your local Post Office. Just bring two valid forms of ID and your completed application if applying in person. To start online, visit https://www.usps.com/manage/po-boxes.htm.
What time can I check my PO Box weekly and on weekends?
You can check your PO Box during lobby hours, which often include extended hours or 24/7 access. Weekend access may vary. Check with your local Post Office for exact times.
What services does the United States Postal Service at 4801 W Van Giesen St offer?
This Post Office offers mail and package shipping, money orders, PO Boxes, passport services, gift cards, and more.
Can I apply for a U.S. passport at this Post Office location?
Yes, this location accepts first-time U.S. passport applications and offers passport photo services by appointment.
Do I need to schedule an appointment for passport services here?
Yes, most passport services require scheduling an appointment through the online scheduler. Limited walk-in hours are available at select locations.
What are the operating hours for this Post Office?
Monday to Friday from 8:30 AM to 5:30 PM, Saturday from 10:00 AM to 2:00 PM, and closed on Sunday.
How can I get a PO Box at this facility?
You can apply for a PO Box online or in person at this Post Office by bringing two valid IDs and completing the application.
Is it possible to access PO Boxes in the lobby after regular hours?
Most USPS locations offer 24/7 lobby access to PO Boxes, but access hours may vary. Check with this Post Office for specific times.
Where can I find nearby places to grab food before or after visiting the Post Office?
Henry's Restaurant and Catering and Henry's Restaurant are nearby options offering breakfast, brunch, and American cuisine.
Are there any nearby parks where I can relax close to the Post Office?
Flat Top Park and Flat Top Hill are nearby parks and sports venues ideal for relaxation and outdoor activities.
If I need photography services near the Post Office, where can I go?
Fabian Ubay Fotografia y Video offers professional event photography services close to the Post Office.
How can nearby transportation or rental services assist me in reaching the Post Office?
West Richland Rentals and U-Haul Neighborhood Dealer nearby provide car and truck rental options, making it easier to visit or ship large items.