United States Postal Service

2.2
111 reviews

About

Post OfficeCargo ServiceLogistics ServiceShipping ServicePackaging Supply StoreMoney Order Service
Visit your local Post Office™ at 4801 W Van Giesen St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
4801 W Van Giesen St, West Richland, WA
99353, United States

Hours

Reviews

2.2
111 reviews
5 stars
23
4 stars
7
3 stars
3
2 stars
9
1 star
69
  • KJ
    Kimberly Jo
    Aug 5, 2025
    5.0
    Excellent service!
  • JJ
    Jeffro509
    Jun 23, 2025
    1.0
    Was supposed to receive a package today. It wasn’t there when I got home from work. I checked the tracking and it said “didn’t have access to mailbox…” it also gave a time of “attempted” delivery. I checked my security cameras during that time frame and it shows the mail delivery vehicle pull up to my mailbox, put some mail in it minus my package and drove off. Seems like they had access to my mailbox just fine. Have had issues with this driver before leaving rude notes about trimming my trees near the mailbox….uhhh there isn’t a tree or anything near my mailbox. And when I do see him I’ve said “Hi.” All I get back is a dirty look and a scowl. 0 stars if I could for that driver.
  • YD
    yo dude
    Sep 21, 2023
    1.0
    No one answers the phone. Its prompt after prompt. Pathetic service. I hope this place closes soon.
  • SS
    Sawbones
    Oct 3, 2021
    1.0
    By far the worst USPS branch I've had the displeasure of dealing with. My packages rarely get delivered to my apartment. Sometimes they even like to mark them delivered but keep my packages on their truck. Forcing me to go through an entire process where I have to physically go to the post office only to be told they'll call me with information. They never do. My packages just mysteriously show up after hours.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.