United States Postal Service

2.2
184 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 1050 Maple St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1050 Maple St, Wenatchee, WA
98801, United States

Hours

Reviews

2.2
184 reviews
5 stars
46
4 stars
6
3 stars
4
2 stars
5
1 star
123

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, particularly regarding passport services and package inquiries.

Delivery Issues

Frequent complaints about packages being marked as undeliverable, misdelivered, or delayed, with some packages going missing entirely.

Phone Accessibility

Customers expressed frustration over the inability to reach the post office by phone, citing full voicemail boxes and long wait times.

Mixed Experiences

While some customers praised the friendly service from certain employees, many others reported consistently poor experiences.

Overall Satisfaction

The overall sentiment is largely negative, with many customers expressing a desire to avoid using this post office in the future.
  • SK
    Soraya Keller
    Nov 12, 2025
    3.0
    i just want my package delivered on time. not tomorrow not the day after. ON TIME. i see you guys drive around and pass my home almost all the time. people have important things that need to be done.
  • RV
    Ricardo Valdovinos
    Oct 15, 2025
    5.0
    Exelente servicio muy amables
  • TT
    tom
    Sep 18, 2025
    1.0
    worst usps, don't go here
  • MP
    Miguel Pena
    Aug 30, 2025
    1.0
    Cancelled my passport appointment because the agent “called in sick “ and they didn’t let anybody know. Dumb. Worse is no solution offered the guy at the desk is all shoulders and no answers
  • JR
    Joe Reichert
    Aug 14, 2025
    1.0
    This place is a joke.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.