United States Postal Service

2.2
185 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 1050 Maple St to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
1050 Maple St, Wenatchee, WA
98801, United States

Hours

Reviews

2.2
185 reviews
5 stars
46
4 stars
6
3 stars
4
2 stars
5
1 star
124

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several experiences of poor service and lack of accountability.

Delivery Issues

Numerous complaints about packages being lost, misdelivered, or not delivered at all, with many customers expressing frustration over the reliability of the service.

Communication Problems

Customers frequently mentioned difficulties in reaching the post office by phone, with many stating that calls go unanswered or are disconnected.

Mixed Experiences

While some customers praised the efficiency and friendliness of certain employees, these positive experiences were overshadowed by the overall negative feedback.
  • BJ
    Brandon Jerome
    Dec 20, 2025
    1.0
    Never answer there phones….. called like 10x and lost my packages, delivered it, but never got the key to open up the box it was in, so basically lost i think….
  • AF
    Aaron Feng
    Dec 17, 2025
    1.0
    This is a terrible place, it gives off a very bad vibe. I don't understand why such an ugly place exists in such a beautiful country. Please shut down! Thank you!
  • SK
    Soraya Keller
    Nov 12, 2025
    3.0
    i just want my package delivered on time. not tomorrow not the day after. ON TIME. i see you guys drive around and pass my home almost all the time. people have important things that need to be done.
  • RV
    Ricardo Valdovinos
    Oct 15, 2025
    5.0
    Exelente servicio muy amables
  • TT
    tom
    Sep 18, 2025
    1.0
    worst usps, don't go here

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.