United States Postal Service

2.5
114 reviews
Person picking up a package from USPS smart lockers

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport OfficeUnited States Postal Service
Visit your local Post Office™ at 129 Pendleton Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
129 Pendleton Way, Washougal, WA
98671, United States

Hours

Reviews

2.5
114 reviews
5 stars
35
4 stars
7
3 stars
4
2 stars
4
1 star
64
  • RT
    Rodger Taylor
    Aug 7, 2025
    3.0
    Absolutely atrocious service. If only 0 star was available. On one delivery they refused to deliver because I "had a dog" which i do not. I have a fenced yard where the entirety of the yard is visible from the street and no posted signage about dogs. Most recent delivery, they refused to deliver because it was "too heavy". The box is 38 lbs. and delivery drivers must be able to lift 70 lbs according to a quick Google search. 38 lbs is hardly too heavy for any capable person. Their answer is that I can come pick it up from their facility? No other delivery service does that, they just get the job done. I surely could go in to get it, but I expect the service to be completed and it was not. Edit: The postmaster there is amazing and called me direct to resolve my issue. Was not the drivers fault, but a result of poor customer service from another employee. Raised score to 3. Hope they continue to get better.
  • AJ
    Amber Jerome
    Apr 28, 2023
    5.0
    Washougal WA Post Office: Curt is the sweetest guy! He is so informative and helpful! What a calm and collected soul! Great sense of humor as well. He knows his job well and makes people feel content. No task is too much for him! He even calls back to check in on people! Now that is rare! He is so easy to work with and is such an asset to the post office out here! Keep up the great work! Lucky to have you out here! Thank you! ~Amber Jerome
  • SM
    Sarah Maxwell
    May 25, 2022
    5.0
    We've always had great, friendly, and reliable service from both the post office and the carriers. Thank you!
  • GR
    Gordon Rodgers
    Feb 2, 2020
    5.0
    Fast great service
  • JD
    Jeff Deboma
    May 4, 2016
    1.0
    Worst service ever..and the person was flat out rude. Never coming back.

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.