United States Postal Service

2.5
114 reviews

About

Post OfficeShipping ServiceCargo ServicePackaging Supply StoreLogistics ServiceMoney Order ServiceVisa and Passport Office
Visit your local Post Office™ at 129 Pendleton Way to find everything you need to send mail and ship packages. Explore our other products and services like money orders, Post Office™ boxes, passports, gift cards, and more

Location

United States Postal Service
129 Pendleton Way, Washougal, WA
98671, United States

Hours

Reviews

2.5
114 reviews
5 stars
35
4 stars
7
3 stars
4
2 stars
4
1 star
64
  • RT
    Rodger Taylor
    Aug 7, 2025
    3.0
    Absolutely atrocious service. If only 0 star was available. On one delivery they refused to deliver because I "had a dog" which i do not. I have a fenced yard where the entirety of the yard is visible from the street and no posted signage about dogs. Most recent delivery, they refused to deliver because it was "too heavy". The box is 38 lbs. and delivery drivers must be able to lift 70 lbs according to a quick Google search. 38 lbs is hardly too heavy for any capable person. Their answer is that I can come pick it up from their facility? No other delivery service does that, they just get the job done. I surely could go in to get it, but I expect the service to be completed and it was not. Edit: The postmaster there is amazing and called me direct to resolve my issue. Was not the drivers fault, but a result of poor customer service from another employee. Raised score to 3. Hope they continue to get better.
  • LE
    Lori Eastman
    Jul 10, 2025
    1.0
    Very difficult to work with.i hesitated to give them one star. Changed my mailing address to my daughter's house so I can get my packages
  • AC
    Alma Chirca
    Jan 25, 2023
    5.0
    All the staff members are friendly and helpful.
  • SM
    Sarah Maxwell
    May 25, 2022
    5.0
    We've always had great, friendly, and reliable service from both the post office and the carriers. Thank you!

Frequently Asked Questions About United States Postal Service

Can I get a passport application at this Post Office?

Yes, Thousands of Post Offices™ accept first-time passport applications for the U.S. Department of State. Most of those locations can also take your passport photo. Please complete and print your passport application form before you apply.

Is an appointment needed for passport services?

Most Post Offices that offer passport services have set hours, and you'll need to schedule an appointment using our online scheduler. We also offer limited Passport walk-in hours at select locations.