The UPS Store

4.6
364 reviews

About

Shipping ServiceCopy ShopBanner StoreVisa and Passport OfficeComputer RentalThe UPS Store
The UPS Store #5948 in Washougal offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - By The Safeway @ The Intersection Of 32nd & Evergreen.

Details

  • DeliveryNot available

Location

The UPS Store
3307 Evergreen Way, Washougal, WA
98671, United States

Hours

Reviews

4.6
364 reviews
5 stars
325
4 stars
7
3 stars
1
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, particularly Jazz, received high praise for their helpfulness, friendliness, and efficiency in handling customer needs.

Speed of Service

Customers consistently noted the fast service, even during busy periods, with many reporting quick turnaround times for their requests.

Professionalism

While most staff were described as professional and courteous, there were a few reports of unprofessional behavior from some employees.

Mixed Experiences

Some customers reported issues with shipping and management presence, indicating inconsistency in service quality.
  • CB
    Chris Bobrow
    6 days ago
    5.0
    Katherine was very helpful. They helped me email my shipping label to them so she could print It off for me.
  • JG
    Judith G
    Jan 5, 2026
    5.0
    I was in the UPS store twice after Christmas, and both times was impressed with Angelo and his coworker handling the customers quickly and efficiently. I appreciate their excellent customer service!
  • TG
    This Gal
    Dec 31, 2025
    5.0
    Absolutely LOVE LOVE LOVE this store! Even if there appears to be a line, they get through it so incredibly quickly (and with kindness). I usually see Jazz & Angalo but everyone here is fantastic! Not only have I never had a negative experience here, I have never even witnessed anything that could be construed as a negative experience with other customers. HIGHLY recommend!
  • MV
    Michael Verdolin
    Dec 26, 2025
    5.0
    James was very helpful today dealing with an amazon return that ridiculously required a printed return label (amazon's fault)
  • CC
    Chelsea
    Dec 9, 2025
    5.0
    Been here many times for shipping marketplace sales. Always a lot of help and quick and easy service. Went in this evening to return some amazon purchases and Barrett was great!! It was the end of the day, about to close up and he helped me out and helped me package up my item in a box when I didn't know I needed to do that myself. Very thankful to him because amazon had already annoyed me about the return process, so he helped lift my spirits. Sometimes it's really the little things that count! Excellent customer service!

Frequently Asked Questions About The UPS Store

Are you open on Sunday?

Yes, our hours on Sunday are 11:00 AM - 4:00 PM. Hours may vary on holidays, please visit our website for our latest hours and more information.

What services does The UPS Store #5948 in Washougal offer?

The UPS Store #5948 offers packing, shipping, printing, document finishing, mailbox services, notary, shredding, faxing, and passport/photo ID services.